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Gainsight Inc.

Analytics 101

Learn which reports the best suit your needs, and how you can leverage the data.

Overview

Northpass offers a comprehensive range of analytics, with dashboards available in New, Beta, and Legacy versions. Here, we focus on the New and Beta reports:

Course Completion

Indicates whether and when learners complete their courses, shown as a “Yes/No” response. View the Course Completion report or read our Help Center article for more details.

School Activity

Provides a holistic view of activation metrics and insights into the number of active users within a specified time period. View the School Activity report for more details.

People Leaderboard

Displays high-level user progress for multiple learners across multiple courses via filters. Click on a learner’s name to access the Multiple Course Analysis report for detailed data. View the People Leaderboard report or read our Help Center article for more details.

Learner Activity Ranking

Identifies the most and least active learners in your school. View the Learner Activity Ranking report or read our Help Center article for more details.

Multiple Course Analysis

This report allows you to review learner progress, course attempts, and access dates for the courses in which they are enrolled. The report shows the information about the last completed activity details (such as activity name, and completion time). By default deleted learners are not present in the report, but the “Show Deleted Learners” filter gives you the possibility to show deleted learners as well. The deleted learner is a Learner who does not have any data in learner columns, such as email, name, and SSO UID. View the Multiple Course Analysis report or read our Help Center article for more details.

Course Popularity

This report shows the overall popularity of courses based on completion rate. It can help you track your best-performing courses and see, which courses need more attention.

View the Course Popularity report for more details.

Multiple Learning Paths Analysis

Reviews learner progress within any learning paths they are enrolled in. View the Multiple Learning Paths report.

Course Progress Stats

This report provides you with high-level information on how each of your courses is performing across your learner base:

View the Course Progress Stats report or read our Help Center article for more details.

Single Course Analysis

This report provides you with detailed, course-specific metrics to highlight the learner’s journey from start to finish. A drop-off chart also helps to identify which course activities are causing friction. When you click on the drop-off score column in a chart - you can see detailed names of learners who Viewed or Completed the activity.

View the Single Course Analysis report or read our Help Center article for more details.

Single Quiz Analysis

This report provides you with high-level insights into how your quiz and questions are performing across your learner base. View the Single Quiz Analysis report.

Multiple Quiz Performance

This report provides you with the scores your learners achieved on their quizzes. View the Multiple Quiz Performance report.

Multiple Quiz Raw Answers

This report provides you with the answers learners provided in their quiz attempts. View the Multiple Quiz Raw Answers report.

Assignment Submissions

This report provides you with the list of learners who have successfully submitted files in Assignment activities: View the Assignment Submissions report.

Credential Achievements

This report provides a list of which learners have successfully achieved a certificate. View the Credential Achievements report.

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