To start using Gainsight, load your business data into the following objects in Gainsight:
- Your company’s accounts data into Company object
- Your company’s contacts into Person object model
- Gainsight users as active users and non-Gainsight users those who should receive Gainsight pages like Dashboards, 360 layouts as inactive users into User object.
- Details about your company’s Relationship entities into the Relationship and Relationship Type objects.
- Your customer’s usage data into any custom object created for the purpose
- Any other business data into any specific custom object.
Following are the resources that help you learn the Gainsight core objects, their attributes, and different ingestion channels to load data into these objects:
To learn more on the Gainsight Data Architecture, refer the article Gainsight Data Management.