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Javascript SDK Configuration

This article explains the various configurations that can be made to the SDK configurations and Gainsight PX tag.

How to use Special SDK Configuration 

The web application tag can be configured either using the UI SDK settings or directly on the tag level. The tag level configuration will prevent any UI configuration change and is normally used as a security measure.

Name Category Description Default



The SDK will scan guide content for scripting or risky elements and will not display the guide in case one found. false (optional)



Specify exclusive domain URLs for hosting content which is referenced by the in-product guides (e.g. images) null (optional)
htmlSanitizationAllowedSchemes Security Specify list of allowed schemes for href and src values. By default, sanitization allows the following: 'http:', 'https:', 'data:'

['http:', 'https:', 'data:']



In case you would like to host an in-product engagement checksum file to be verified before the SDK will present the content use this config.

This is an extreme measure that can be used in case you would like to lock the engagement content. Any changes to the guide requires updating the CDN checksum file.

null (optional)



In case you would like the tracking calls to use HTTP POST and not GET  false (unless the payload is too large for a GET)
fullDomainCookie Session tracking

PX tracks user sessions based on the top-level domain e.g: 

In case the app uses a domain prefix with the account name e.g: it might be useful to use the full-domain-cookie flag in case the end-user has access to two or more domains using the same browser. 


If set to true:

PX will track each browser tab that has a different domain as separate session including the domain prefix

How to use the Configuration Object in the SDK 

<script type="text/javascript">
  (function(n,t,a,e,co){var i="aptrinsic";n[i]=n[i]||function(){
    var r=t.createElement("script");r.async=!0,r.src=a+"?a="+e;
    var c=t.getElementsByTagName("script")[0];c.parentNode.insertBefore(r,c)
  })(window,document,"","AP-************-2", {
    <!-- setting content security polic -->
    "fullDomainCookie": true
    "htmlSanitization": true,
    "htmlSanitizationAllowedDomains": [""]
    <!-- setting checksum endpoint -->
    "engagementChecksumFileUrl": ""

Using SDK Settings

Alternatively, you can specify some of the other available settings using Administration > SDK Settings page.

Admin_SDK Settings.png

For information on each configuration, refer to the SDK Settings article. 

Configure Cookies Storage

By default, Gainsight PX stores your cookies data in your browser. 

To save the cookies data in your local storage instead of the browser, set localStorageCookie to true in the Gainsight PX Tag as follows: 

Installe PX_PX Tag_Cookie Storage.png

Export the Engagement Checksum File 

If the SDK is using the engagementChecksumFileUrl configuration, it will automatically match any real-time engagement with the hosted checksum. For more information on how to use the Checksum feature, refer to the Validate In-App Engagements for Checksum and HTML Sanitization article.

Debugging Stage Engagements without Checksum Verification 

Allowing for a quick editing experience you can disable checksum in your browser by adding this cookie which will tell the SDK to bypass checksum in your individual browser.

Open your browser console (More tools -> Developer tools -> Console tab) and run this command

document.cookie = 'apt.debug=true'
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