AI-Powered Video Captions
Overview
The AI-Powered Video Captions Generation feature within Gainsight is powered by GPT-4o Whisper. This feature enables users to automatically generate captions for videos stored in the Media Library, supporting accessibility by providing synchronized text captions and enhancing the viewing experience for all users.
Key Benefits
- Streamlined Workflow: Enables quick, in-platform caption generation.
- Improved Accessibility: Ensures that video content can be understood by a diverse audience.
- Standard .srt Format: Captions are provided in a downloadable .srt format with timestamps, allowing for easy editing and translation.
Details
The following table provides a detailed overview of the AI-Powered Video Captions Generation feature within Gainsight:
| LLM | Description | How to Enable/Disable | Data Sets | Data Retention and Deletion | Is customer data used to train the AI system? |
|---|---|---|---|---|---|
| Gpt -4o, Whisper | Users can generate captions for videos stored in the Media Library, providing a streamlined, accessible way to enhance video content. | Link | Video content uploaded by customers for which captions are generated for. They are usually some training material, course content or webinar recording, and more. | No customer data is retained by the third-party subprocessor used to deliver this feature. | No |