For simplicity, we've consolidated all of our webinar descriptions onto this one page. Here you'll find links to register for webinars hosted by the Gainsight CSM team, as well as admin office hours and training webinars, and release webinars.
Please read below for details on upcoming webinars and register to save your seat:
Gainsight releases new functionality once a quarter (and patches more often). Around the time of the major release, we host webinars to review the changes and enhancements. Our next major release, v5.11, is scheduled for February 20, 2018.
(CUSTOMERS ONLY) Gainsight Product Roadmap Webinar and Release Preview on Tuesday, January 23rd from 10:00 AM-11:30 AM PT - Sign Up
Learn about our Product Roadmap from our Chief Product Officer, Karl Rumelhart, and Senior Director of Product Management, Minh Phan. We're excited to discuss what's planned for Gainsight's product roadmap and what it means for you.
CSM-team Hosted Webinars
Our Customer Success team hosts ‘Gainsight on Gainsight’ live webinars once or twice a month. These sessions are typically on Wednesdays between 9:00 - 10:00am PT. In these sessions, we’ll explore topics relevant to Customer Success teams, challenges we’ve faced, and our approach to solving them.
How to Improve Product Feature Adoption and Manage Risks (Thu, Jan 4, 10:00 AM PT) - sign up
So you’ve designed, built, and shipped your product. Job’s over from a development perspective, right?
Not so fast!
Product Management (PM) teams aren’t successful until customers are adopting and using. Leading PM organizations are leveraging Customer Success principles and processes to:
- Manage product risk
- Measure and improve feature usage and adoption
- Guide the roadmap
- Engage in meaningful product discussions
- And more
Join Gainsight CEO Nick Mehta and VP Product Management & Security Denise Stokowski in this webinar to learn how you can dramatically improve your core metrics in PM using Customer Success best practices and technology.
Administrator Office Hours
Admin Office Hours are opportunities to get your technical questions answered in a small group setting with product experts. We ask you to register in advance, and to submit your questions on registration -OR- email to email@example.com. Several questions will be selected to work on in-session, along with tips/tricks that are applicable to a general audience, and time for open Q & A. We recommend that you follow the category in the Community to automatically to receive frequent updates!
Click here to access recent webinar recordings.