For simplicity, we've consolidated all of our webinar descriptions onto this one page. Here you'll find links to register for webinars hosted by the Gainsight CSM team, as well as admin office hours and training webinars, and release webinars.
Please read below for details on upcoming webinars and register to save your seat:
Gainsight releases new functionality once a quarter (and patches more often). Around the time of the major release, we host webinars to review the changes and enhancements. Our next major release is tentatively scheduled for September 5, 2017.
CSM-team Hosted Webinars
Our Customer Success team hosts ‘Gainsight on Gainsight’ live webinars every other week. These sessions are typically on Wednesdays between 9:00 - 10:00am PT. In these sessions, we’ll explore topics relevant to Customer Success teams, challenges we’ve faced, and our approach to solving them.
Wednesday, July 19 at 9:00-9:45 AM PT -- How to Run a CS Ops Team -- Sign up
Learn more about how Gainsight thinks about its Post-Sales operations "SWAT" team and why it's such a must-have function in our business.
Wednesday, July 26 at 9:00-9:45 AM PT -- Deep Dive on Advanced Outreaches -- Sign up
Learn from our Product Manager for Advanced Outreaches and our Gainsight Admin, on how to use Gainsight's best-in-class, email journey-builder.
Thursday, July 27 at 9:30-11:00 AM PT -- Gainsight Summer Release Preview (Customers Only) -- Sign up
Karl Rumelhart, our VP Products, will preview the enhancements coming out in the Gainsight Summer Release (early September).
Administrator Office Hours
Admin Office Hours are opportunities to get your technical questions answered in a small group setting with product experts. We ask you to register in advance, and to submit your questions on registration -OR- email to email@example.com. Several questions will be selected to work on in-session, along with tips/tricks that are applicable to a general audience, and time for open Q & A. We recommend that you follow the category in the Community to automatically to receive frequent updates!
Click here to access recent webinar recordings.