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Gainsight Inc.

Intro to Sponsor Tracking (12 mins.)

This training video reviews how CSMs will use Sponsor Tracking, and how Admins can configure and maintain the Sponsor Tracking functionality.

IMPORTANT 7/17/17: The Sponsor Tracking infrastructure in Gainsight is currently significantly degraded. In researching this issue with our service provider over the last week, we’ve found that the service has been degrading over the last few months and now is no longer working for many of our customers. For updates on the problem and solution, please follow this Community post.

Additional Resources

How to Use Sponsor Tracking (article for end users)

Configure Sponsor Tracking (article for Admins)

Build Reports on Sponsor Tracking (article for Admins)

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