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Gainsight Inc.

Product Webinar Recordings

Update from 2019

This page is no longer being maintained. Recordings from 2017 and earlier are stored here, and newer webinar recordings are available on 

CSM-led Webinars

Note: most of the webinar recordings below are ~ 50 mins. long

Journey Orchestrator Email / 1:Many Communication

Survey & NPS®


Lifecycle Management

Renewals Management / Sales / Advocacy

Customer Success Management

CSM Team Management


Administrator Training

Gainsight currently offers free self-paced online Administrator training. The training addresses various features and functionality, which you can complete as time and interest permits. To register for access to the online training, click here.

We strongly recommend that new Gainsight Admins, or those looking to brush up on unfamiliar topics, complete the online training.

NPS, Net Promoter, and Net Promoter Score are registered trademarks of Satmetrix Systems, Inc., Bain & Company and Fred Reichheld.
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