If the logged in user does not have the “Gainsight Special” permission set assigned to them, when they attempt to access the “Permissions - Rules Load Actions” option in the Rules Engine page, they will receive the following error: “Insufficient privileges. Please contact Administrator for more details.”
Enable the “Gainsight Special” permission set for this user in order to resolve this error message.
- Navigate to Setup > Administer > Manage Users >Users.
- Click on the Logged in user.
- Verify the user’s assigned permission sets.
- Assign Gainsight Special permission set.
- Click Save.