Sally Quick Insights Upgrade
IMPORTANT: Customers who have access to Sally and onboarded to the new Horizon Analytics will only be able to access the upgraded Quick Insights in Slack.
Previously, admins had to create a separate Quick Insight report in the Administration > Quick Insights page. The report was then cloned from the parent report and created a duplicate report in Sally instance, which was accessible for Sally users. The major disadvantage of this procedure was any change that was made to the parent report is not reflected in the quick insight report and vice versa. Gainsight is now upgrading the Sally Quick Insights feature with Horizon Analytics to increase the adoption of Quick Insights in Sally.
In Horizon Analytics Report Builder, admins can mark a report as a Quick Insight in the following two ways:
- In the Administration > Report Builder (Beta) page, click the Context Menu of the existing report to be marked as quick insight and select the Mark as Quick Insight option.

- In the Administration > Report Builder (Beta) > Create Report, select the Mark as Quick Insight option while saving a new report.

After the report is marked as Quick Insight, the report is accessible to all the Sally users. Any modifications to the report are immediately reflected on the new Quick Insight report requested by the user.
Note: A warning message appears when an admin tries to delete a report that has been marked as Quick Insight.
Only the users who have access to Sally in Slack are allowed to mark a report as Quick Insight. For more information on how end-users can request information from the Gainsight Sally bot using the Quick Insights feature, refer to the Quick Insights in Slack using Sally article.

In Slack, all the tabular reports can be downloaded in excel format and the remaining chart reports are available in image format.
