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Gainsight Inc.

Catch-up on 360 Enhancements

November 2019 : 6.8 Release

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October 2019 : 6.7 Release

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August 2019 : 6.5 Release

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July 2019: 6.4 Release

People Maps feature was released as beta to a select group of customers in the 6.3 release. With this release, this feature is now available as an add-on* to our Customer Success platform. For more information on how to license it, please contact your Gainsight account manager.

People Maps

Gainsight has launched the People Maps feature. You can use this feature to represent the hierarchical structure which exists in a customer organization. This helps you visualize who reports to whom, which in turn helps you to reach out to the right contacts. You can use People Maps to capture your contacts in an organizational chart to understand the roles and relationships of the people you do business with across your customer base. Explore the org chart to understand who influences whom within a company and drill-into a person for deeper insights. For more information, refer to the Build People Maps article.

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