In this article you will find some language to help you get started in writing an upcoming renewal email. To learn more about creating Gainsight email templates see the article Gainsight Email Templates with Tokens (non-Journey Orchestrator).

Dear ${First.Name},

We’ve greatly appreciated your business and look forward to continuing the relationship in the year to come.  Your current contract will expire on ${CustomerInfo.NextRenewalDate} and I’d like to schedule time in the next few weeks to discuss your goals for next year.

Can you send me a few times when you are available to speak next week?

Best regards,

${CSM.Name}