Introduction to Gainsight for Managers & Executives
The videos, user guides, and blogs in this section support an Executive in understanding how their Customer Success team can get the most out of Gainsight. We've also included resources that provide more insight into how Executives can personally use Gainsight to better manage their business.
Overview of Gainsight
- What is Gainsight? video (11 mins.)
- How a Gainsight CSM Uses Cockpit video (9 mins.)
- VPs of CS: Here's How I Run the Team blog
- How Gainsight's CEO Uses Gainsight webinar recording (56 mins.)
- Adoption Champion and Train-the-Trainer elearning courses
Encountering unfamiliar terms, or just want to confirm your understanding? Check out this glossary of key terms.