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Gainsight Inc.

Fundamentals for CSM/AMs

The resources below will help a CSM/AM learn how to navigate, use, and get the most value from Gainsight's Customer360, Dashboards, Cockpit, and the Customers tab. These tools provide consolidated views of your customers' information, and enable you to be proactive in managing customer success, and reducing churn.

Additional Resources

Access the complete set of user guides for each functional area:

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