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Gainsight Inc.

Adobe Puzzle Piece Appears / Allow Adobe Flash Player to Run

Occasionally, an Adobe Flash Player error will display (perhaps only briefly) when you click the name of a CTA in a Gainsight dashboard, or navigate to the C360 from another page. To allow Flash to run, and to prevent this error from displaying, try the following:

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If you can see the puzzle piece in your address bar, click the red dot.

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Then, select Always allow plugins... and click Done.

If you don't see the puzzle piece or the red dot in your address bar, you can also type chrome://plugins/ into your address bar and click enter.

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Next to Adobe Flash Player, select Always allowed to run.

Block Sites From Using Flash

To block all sites from using Flash in Chrome:

  1. At the top right of the Chrome, click the vertical ellipsis More.
  2. Click Settings.

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  1. Under the Privacy and security tab from the left pane, click Site Settings.

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  1. Under the Content section, click Flash.

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  1. Turn off the Ask first toggle switch.

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