Sandbox Refresh: Troubleshooting Tenant Config Error
After a sandbox refresh, you may receive an error message that says “Tenant not yet configured.” Follow the steps below if you receive this error message.
1. Navigate to Administration > MDA Services.
2. In the Matrix Data Architecture Settings section, click Edit. Select the checkboxes corresponding with the selections in the image below:
3. Navigate to Administration > Connectors.
4. Next to the Authorize MDA option, turn ON, and click Authorize to complete MDA authorization.
If this does not resolve the issue, please submit a ticket to email@example.com.