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Journey Orchestrator Module Objects

Some of the most important MDA objects used in the Journey Orchestrator module are described here. For more information on other SFDC and MDA Objects used in different modules, refer to  Gainsight Object Glossary.

Note: The Gainsight feature 'Advanced Outreaches' or 'AO' is renamed to 'Programs' in the application but the application object and field names for Advanced Outreaches feature will have the term 'Advanced Outreaches' (Ex: 'AO Emails' is an object name but is not renamed to Program Emails). 

Email Logs Object 

This object is used in Journey Orchestrator, Advanced Outreaches (Programs)Email Assist. For example; Rules/Reports based on success of email campaigns, number of Email Assist tasks sent, types of error messages being returned by systems, etc.

The following table lists the data fields available in this object:

Field Name Description
Associated Field Field from the associated object.
Associated Object Object name to which an email log is associated.
Associated Value The value stored in associated field from associated object.
Batch Name The name of the Batch.
Contact Name or User Name Recipient of the email - if sent internally, User Name is populated, if sent externally, Contact Name is populated.
Event Message An error message returned by the receiving email system.
Opened Binary value, 1 = the email was opened, 0 = the email was not opened.
Open Count Number of times the email was opened.
Template Name The name of the template.
Triggered Date Date/time at which the email was scheduled to go out.
Triggered On Actual date/time that the email was sent.
Use Case

The options are:

  • Advanced Outreach (programs)
  • Campaigns (outreach)
  • Cockpit (email assist)
  • External sharing (sharing a feature)
Variant Name The name of the variant used (Default = no variant or default variant triggered).

Advanced Outreach (Programs) Object

This object is used to store important information about Programs. For example; create reports on important parameters of Programs.

The following table lists the data fields available in this object:

Field Name Description
Advanced Outreach Id An unique Program Id.
Advanced Outreach Code A code used for unique identification of Programs in Reporting.
Advanced Outreach Model Name Model name of a Program (NPS® Survey/CSAT Survey/Generic Survey/Email Chain).
Advanced Outreach Model Type Transactional (CSAT)/Non-Transactional (NPS®, Generic, Email Chain, etc.)
Advanced Outreach Name An unique name of a Program.
Advanced Outreach Start Date Published date of a Program.
Advanced Outreach Status Draft (NEW in Reports)/Active (PROCESSING in Reports)/Pause/Scheduled/Stop.
Advanced Outreach Type Customer/Relationship
Default Account Name Optional. The Account name which is a record in SFDC Account object but is not a Gainsight customer.
Log Emails To Salesforce Flag that indicates whether emails sent as part of programs are stored in SFDC.
Relationship Type Id Relationship Type Id associated with a program. This field helps fetch information of a Relationship type from the MDA object Relationship Type.
Relationship Type Name The name of the Relationship Type associated with a program.
Survey Closed Date Closed date of the Survey attached to the Program.
Survey Name The name of the Survey sent through Programs.

Advanced Outreach Participants (Program Participants) Object

This object is used to store information about the Participants in Programs. For example; to retrieve information about the participants in a Program through Report Builder.

The following table lists the data fields available in this object:

Field Name Description
Account Name Name of an account that a participant is associated with.
Advanced Outreach Id A Unique Program Id.
First Name First name of a Participant.
Last Name Last name of a Participant.
Full Name Full name of a Participant.
Context Id A unique ID that can be configured to tie a participant's response back to a specific activity/service offered. For example, the Context ID could be a support ticket number or a webinar code.
Last Email Link Clicked The last instance of a clicked link displayed in email.
Last Email Sent (DateTime) The last instance of an email sent from a program.
Last Email Status Delivered/Not Delivered to the Participant.
Manager First Name First name of participant’s manager.
Manager Last Name Last name of participant’s manager.
Manager Full Name Full name of participant’s manager.
Manager Email Address Email address of a participant’s manager.
Participant State Indicates the state of a Participant in the journey of a Program: Review/Active/Completed/Drop (by system due to token mismatch, incorrect email address, etc.)/Knocked-off (Manual removal of participants from a Program).
Participant Id Unique Id of a participant.
Recipient Email Address Email address of a Participant.
Relationship Contact Name Name of the Relationship Contact.
Relationship Name Name of a Relationship.
Relationship Status Status of a Relationship.
Relationship Type Name Name of the Relationship type.
Sender First Name First name of the organizer/Administrator who sends a Program.
Sender Last Name Last name of the organizer/Administrator.
Sender Full Name Full name of the organizer/Administrator.
Sender Email Address Email address of the organizer/Administrator.
SFDC Account Id SFDC Account Id for which a participant is associated with.
SFDC Contact Id SFDC contact Id of a participant.
SFDC User Id SFDC user Id of a participant.
Survey Page Open Count The survey page count open of the participant.
Survey Page Opened Flag that indicates whether a specific survey page is opened by the participant.
Survey Responded Flag that indicates whether a specific survey is responded to by the participant.
Survey Responded Date The date on which a specific survey is responded to by the participant.
Survey Response Status Submit/Partial Submit (Responded to a survey but not submitted) of a survey by the participant.
Survey Score NPS® score (0-10) of a survey submitted by the participant.
Survey Send Date The date on which a survey is sent by Program to the participant.
Total Email Sent Total number of emails sent to a participant during a Program journey.
Person Type (Who ID) This field helps to join the AO Participants object with either Person object or Person Avatar (User, etc) object. This helps to build reports on the AO Participant object and join the selected fields from the Person or Person Avatar object.
GS Person Id (Who ID) This field helps to join with a specific record in either Person object or Person Avatar (User, etc) object. This helps to build reports on the AO Participant object and join the selected fields from the Person or Person Avatar object.
Source Type (What ID) This field helps to join the AO Participants object with the MDA standard object. This helps to build reports on the AO Participants object and join selected fields from the MDA standard object.
GS Source Id (What ID) This field helps to join the AO Participants object with a specific record in the MDA standard object. This helps to build reports on the AO Participants object and join the selected fields from the MDA standard object.

AO Emails (Program Emails) Object

This object is used to store information about emails in Programs. For example; to create a report on the information about emails sent by Programs.

The following table lists the data fields available in this object:

Field Name Description
Advanced Outreach Id A Unique Program Id.
Bounce Date The date on which a specific email is bounced.
Bounce Type Hard/Soft. For more information on these bounce types, refer Journey Orchestrator Analytics.
Email Clicked Flag that indicates whether a specific email is clicked by the participant.
Email Clicked Date Date on which a specific email is clicked by the participant.
Email Id Email address of the participants.
Email Open Count The total number of instances a specific email is opened by the original recipient.
Email Opened Flag that indicates whether a specific email is opened.
Email Send Flag that indicates whether a specific email is sent to the participants in a Program or not. If the flag is True then the email is sent successfully to the participant and vice versa. 
Email Template Id Id of the email template.
Email Template Name Name of the template.
From Address Sender’s email address.
Last Email Opened Date (DateTime) The last instance of an email opened by a participant.
Link Clicked Count The number of instances that a link shared by an email is clicked by the participants.
Page Open Count The number of instances that a Survey Page is opened by the participants.
Participant Id Unique Id of a participant.
Rejected Flag that indicates whether an email is rejected due to incorrect recipient address.
Rejected Date The date on which an email is rejected by a participant.
Spam Flag that indicates whether an email is marked as spam by a participant.
Spam Date The date on which a participant is marked an email as spam.
To Address Recipient (Participant) email address.
Undelivered Flag that indicates whether an email is not delivered to the participants in a Program.
Undelivered Reason Email delivery failure reason.
Unsubscribed Flag that indicates whether an email address is unsubscribed from outreaches/programs.
Unsubscribed Date (DateTime) Date & Time on which an email address is unsubscribed from a program.

AO Link Clicked Analytics (Program Analytics) Object 

This object is used in Analytics on Programs. For example; to retrieve the analytics on URLs clicked in the Programs through Report Builder.

The following table lists the data fields available in this object:

Field Name Description
Advance Outreach Id A Unique Program Id.
Linkclickedcount The number of times an individual Link is clicked attached in an email.
Url The URL for which the clicked count is tracked.

AO Participant Activity Analytics (Program Analytics) Object 

This object is used in Analytics on Programs. For example; to retrieve analytics on Program Participant Activities through Report Builder.

The following table lists the data fields available in this object:

Field Name Description
Advance Outreach Id A Unique Program Id.
Current Step Name where the participant is in the journey of a Program.
Distinct Count of Participants The total number of participants who executed a specific step.

AO Analytics (Program Analytics) Object 

This object is used in Analytics on Programs. For example; to retrieve analytics on Programs through Report Builder.

The following table lists the data fields available in this object:

Field Name Description
Advanced Outreach Id A Unique Program Id.
Advanced Outreach Name Name of a Program.
Open Rate Ratio of emails opened by the participants to the emails sent in the journey of a program.
Survey Clicked Through Rate Ratio of the number of survey links clicked to the number of Survey links sent through a program.
Survey Conversion Rate Ratio of the number of Surveys submitted to the number of Surveys Opened.
Total Active Participants The total number of participants that are active in a specific Program.
Total Email Bounced In a specific Program.
Total Email Opened In a specific Program.
Total Email Send Emails sent as part of a specific Program.
Total Number of Participants In a specific Program.
Total Participant Responded To Survey The total number of participants who submitted the Survey in a Program.
Total Participants Opened Survey Page The total number of participants who opened the survey page in a Program.

AO Participant Activity (Program Participant Activity) Object 

This object is used to store activities of the Participants in the Programs. For example; to create reports on tracking the journey of participants.

The following table lists the data fields available in this object:

Field Name Description
Advanced Outreach Id A unique Program Id.
Current Step Name Current step of the participant in the journey of a Program.
Participant Id Unique Id of a participant.
Previous Step Name With respect to the current step of the participant in the journey of a Program.

AO Participant Source Configuration (Program Participant Source Configuration) Object 

This object is used to store information about the source of participants in a Program. For example; to fetch the Program participant list based on its source of ingestion in the Reports.

The following table lists the data fields available in this object:

Field Name Description
Advanced Outreach Id A unique Program Id.
Event Name Name of the Event used to collect the participants.
Participant Operation Type One-time (Add All Participant in Power list in Reports)/Scheduled (Add All Participant in Power list and any in Future in Reports). Indicates whether all the Participants are added into Powerlist now or it’s scheduled.
Participant Source Name Name of the Power List.
Participant Source Type CSV/Power List/Query Builder/Event.

AO Predefined Advanced Outreach Model (Program Model) Object 

This object is used to store Model information of a Program. For example; to create model information in the Reports.

The following table lists the data fields available in this object:

Field Name Description
Advanced Outreach Model Name Model Name of a Program (NPS® Survey/CSAT Survey/Generic Survey/Email Chain).
Advanced Outreach Model Type Transactional (CSAT)/Non-Transactional (NPS®, Generic, etc).

AO CTA (Program CTA) Object 

This object is used in Journey Orchestrator module. For example; stores information about CTAs Triggering from Programs.

The following table lists the data fields available in this object:

Field Name Description
Account Account Name. It fetches Account details through lookup from Account.
Action Type Upsert (Create) or Close CTA.
Area Name The product in which a CTA is triggered, either CTA in Salesforce Edition or CTA in Standard Edition.
CTA Id Unique GSID of a CTA created or closed.
CTA Name Name of the CTA created or closed.
CTA Status Status of a CTA.
Entity Type Account (Company) or Relationship.
Is Name Identifier True/False. While creating CTA, when you click ‘include in identifiers’ checkbox to trigger a CTA with unique identifier, CTA is recorded as True in this field.
Relationship Id GS Relationship Id from SFDC for Relationship CTAs in Salesforce Edition. Relationship Id from MDA for Relationship CTAs in Standard Edition.
Source Step Id A unique GSID from AO Participant Activity object to fetch details of a step from which a CTA is triggered from a Program.

AO CTA Mapping (Program CTA Mapping) Object 

This object is used in Journey Orchestrator module. For example; stores information about CTAs triggered against the respective source Programs.

The following table lists the data fields available in this object:

Field Name Description
GS Advanced Outreach Id A unique GSID from AO Advance Outreach object to fetch details of a JO Program.
GS CTA Id Unique GSID of a AO CTA record that fetches details of this record.
GS Participant Id A unique GSID from AO Participant object to fetch details of a Participant.
Step Id A unique GSID from AO Participant Activity object to fetch details of a step from which a CTA is triggered from a Program.

Opt-out Pages 

This object is used in Journey Orchestrator module. For example; stores information opt-out pages.

The following table lists the data fields available in this object:

Field Name Description
Category Ids IDs of an opt-out page category.
Created At It is of datatype DateTime. Indicates when the opt-out page was created.
Created By User who created an opt-out page.
Deleted Flag that indicates whether an opt-out page is deleted.
Description Description to an opt-out page.
GSID GSID of a person record. For example: Usage Data ID in the data from Segment integration with Gainsight has a look up to this record in Person object.
Language Ids A unique Is of a Language that is created by Admin.
Last Update Date The date on which it was last updated.
Modified By User who last modified the opt-out page.
Name The name of the opt-out page.
Page Type The type of the opt-out page created by the user.

Opt-out Emails 

This object is used in Journey Orchestrator module. For example; stores information about opt-out emails.

The following table lists the data fields available in this object:

Field Name Description
Category Id ID of opt-out emails category
Company Id Unique GSID of the Company.
Created At It is of datatype DateTime. Indicates when the opt-out email was created.
Created By User who created an opt-out email. 
Deleted Flag that indicates whether an opt-out email is deleted.
Email Address It is of datatype Email. Stores the Email address of the user who opted out. 
Email Log Id It displays the Email log ID number for the login attempt by the User.
Entity ID The ID of the associated opt-out email activity.
Entity Name Name of the Event used to collect the participants.
Entity Type Company or Relationship. 
Full Name Full name of a Participant.
GSID GSID of a person record. For example: Usage Data ID in the data from Segment integration with Gainsight has a look up to this record in Person object.
Language Id A unique Id of a Language that is created by Admin.
Last Updated Date The date on which it was last updated.
Modified By User who last modified the opt-out email.
Page Id A unique Id of an opt-out page.
Person Id A unique Id from Person object.
Person Type This field helps to join the AO Participants object with either Person object or Person Avatar (User, etc) object.
Reason The reason why the participant opted out.
Reason Text The detailed information on why the participant opted out. 
Reason Type The reason type for which the participant opted out.

Opt-out Categories 

This object is used in Journey Orchestrator module. For example; stores information about opt-out categories.

The following table lists the data fields available in this object:

Field Name Description
Code A simple unique identifier of a Static Text.
Created At It is of datatype DateTime. Indicates when the opt-out category is created.
Created By User who created an opt-out category.
Deleted Flag that indicates whether an opt-out category is deleted.
Description Description to an opt-out category.
Disabled Flag that indicates whether an opt-out category is disabled.
GSID GSID of a person record. For example: Usage Data ID in the data from Segment integration with Gainsight has a look up to this record in Person object.
Last Update Date The date on which it was last updated.
Modified By User who last modified the opt-out email.
Type The type of opt-out category created by the user.

AO Failed Participants 

This object is used in Journey Orchestrator module. For example; stores information about failed participants in Programs.

The following table lists the data fields available in this object:

Field Name Description
Account Name Name of an account that a participant is associated with.
Advanced Outreach Id A Unique Program Id.
Company Id Unique GSID of the Company, this Relationship is associated with.
Context Attribute Boolean It is a custom Boolean field used for participant mapping.
Context Attribute Date It is a custom Date field used for participant mapping.
Context Attribute Decimal It is a custom Decimal field used for participant mapping.
Context Attribute Email It is a custom Email field used for participant mapping.
Context Attribute Integer It is a custom Integer field used for participant mapping.
Context Attribute String It is a custom String field used for participant mapping.
Context Display Name Account/Relationship Type to which participant belongs.
Context Id A unique ID that can be configured to tie a participant's response back to a specific activity/service offered. For example, the Context ID could be a support ticket number or a webinar code.
Context Name Account/Relationship Type to which participant belongs.
Context Object Source The context source of the participant.
Context Url The context URL for which the clicked count is tracked.
Created At It is of datatype DateTime. Indicates when the participant failed.
Deleted Flag that indicates whether a participant is deleted.
External Id A unique person identifier in an external system. It identifies a person uniquely apart from Email and Name.
Failure Reason It displays the failure message for each failed participant.
Failure Reason Json The failure reason in Json format.
First Name First name of a Participant.
Full Name Full name of a Participant.
GS Advanced Outreach Id A Unique Program Id.
GS Manager User Id A unique Id of a participant’s GS manager.
GS Relationship Id GS Relationship Id from SFDC for Relationship CTAs in Salesforce Edition. Relationship Id from MDA for Relationship CTAs in Standard Edition.
GS Relationship Type Id A unique GS Relationship Type Id of a participant.
GS Source Id This field helps to join the AO Participants object with a specific record in the MDA standard object. This helps to build reports on the AO Participants object and join the selected fields from the MDA standard object.
GS User Id This field helps to join with a specific record in either Person object or Person Avatar (User, etc) object. This helps to build reports on the AO Participant object and join the selected fields from the Person or Person Avatar object.
GSID GSID of a person record. For example: Usage Data ID in the data from Segment integration which Gainsight has a look up to this record in Person object.
Last Name Last name of a Participant.
Last Update Date The date on which it was last updated.
Manager Email Address Email address of a participant’s manager.
Manager First Name First name of participant’s manager.
Manager Full Name Full name of participant’s manager.
Manager Last Name Last name of participant’s manager.
Manager User Id A unique Id of a participant’s manager.
Occurrence Count The total number of instances that the participant occurred.
Participant Created By The participant who entered the program.
Participant Json The participant Json code.
Participant Source Name Name of the participant source.
Participant Source Type CSV/Power List/Query Builder/Event.
Person Id This field helps to join with a specific record in either Person object or Person Avatar (User, etc) object. This helps to build reports on the AO Participant object and join the selected fields from the Person or Person Avatar object.
Person Type This field helps to join the AO Participants object with either Person object or Person Avatar (User, etc) object. This helps to build reports on the AO Participant object and join the selected fields from the Person or Person Avatar object.
Recipient Email Address Email address of a Participant.
Relationship Contact Id A unique identifier of the Relationship Contact.
Relationship Contact Name Name of the Relationship Contact.
Relationship Name Name of a Relationship.
Relationship Person Id A unique identifier of the Relationship person.
Relationship Status Status of a Relationship.
Relationship Type Name Name of the Relationship type.
Sender Email Address Email address of the organizer/Administrator.
Sender First Name First name of the organizer/Administrator who sends a Program.
Sender Full Name Full name of the organizer/Administrator.
Sender Last Name Last name of the organizer/Administrator.
SFDC Account Id SFDC Account Id for which a participant is associated with.
SFDC Contact Id SFDC contact Id of a participant.
SFDC Relationship Id SFDC Relationship Id of a participant.
SFDC Relationship Type Id SFDC Relationship Type Id of a participant.
SFDC User Id SFDC user Id of a participant.
Source Type This field helps to join the AO Participants object with the MDA standard object. This helps to build reports on the AO Participants object and join selected fields from the MDA standard object.
Unique Criteria An unique criteria defined for the participant.

AO Engagement Mapping

This object is used in Journey Orchestrator module. For example; stores information about engagement mapping in Programs. 

The following table lists the data fields available in this object:

Field Name Description
Completed Date The date on which the triggered engagement completed.
Created At The date on which the engagement was triggered.
Deleted Flag that indicates whether the engagement is deleted.
Engagement Event Type The type of PX engagement event.
Engagement Id The unique identifier of the engagement.
Engagement Name The name of the engagement.
Engagement Type Type of engagement triggered.
GS Advanced Outreach Id A unique GSID from AO Advance Outreach object to fetch details of a JO Program.
GS Participant Id A unique GSID from AO Participant object to fetch details of a Participant.
GSID GSID of a person record. For example: Usage Data ID in the data from Segment integration which Gainsight has a look up to this record in Person object.
Last View Date The date on which the triggered engagement was last viewed.
Modified At The date on which the triggered engagement was last modified.
Parent Event Id The unique identifier of the parent engagement event.
Parent External Id The unique identifier of the external user.
PX User Id The unique identifier of a PX user.
Status The status of an engagement.
Step Id A unique GSID from AO Participant Activity object to fetch details of a step from which a CTA is triggered from a Program.
Triggered Date The date on which the engagement is triggered.
Viewed Count The total number of views for the triggered engagement.
Viewed Date The date on which the engagement was viewed.

AO CTA Events 

This object is used in Journey Orchestrator module. For example; stores information about CTA Events in Programs.

The following table lists the data fields available in this object:

Field Name Description
Created At It is of datatype DateTime. Indicates when the record was created.
CTA Id Unique GSID of a CTA created or closed.
Deleted Flag that indicates whether the event is deleted.
Event Name Name of the Event used to collect the participants.
Event Time The time at which this event occurred.
Event Type Company or Relationship.
GSID GSID of a person record. For example: Usage Data ID in the data from Segment integration with Gainsight has a look up to this record in Person object.
Modified At It is of datatype DateTime. Indicates when the record was modified.

Email Raw Events 

This object is used in Journey Orchestrator module. For example; stores information about email raw events.

The following table lists the data fields available in this object:

Field Name Description
Account ID Account Id associated with a participant.
Address Type This field stores the type of Influencer, either Within your Organisation (any Company Person) or Within Company (any Gainsight User).
Batch Id The unique identifier of the Batch.
Batch Name The name of the Batch.
Clicked Url The URL for which the clicked count is tracked.
Company Id Unique GSID of the Company, this Relationship is associated with.
Company Name The name of the company.
Contact Id Contact Id of a participant.
Created Date It is of datatype DateTime. Indicates when the record was created.
Email Address It is of datatype Email. Stores the Email address of the user.
Email Log Id The unique identifier for the email log. 
Event Name of the Event used to collect the participants.
Event Date The date on which this event occurred.
Event Message An error message returned by the receiving email system.
External Email Id It is of datatype Email. Stores the external Email address of the user.
GS Relationship Id GS Relationship Id from SFDC for Relationship CTAs in Salesforce Edition. Relationship Id from MDA for Relationship CTAs in Standard Edition.
IP Address It displays the Source IP address of the computer used by the User.
Metadata A set of data that describes and gives information about other data.
Parent GSID Parent GSID of a person record. For example: Usage Data ID in the data from Segment integration with Gainsight has a look up to this record in Person object.
Parent Name The name of the parent company.
Template Id Id of the email template.
Template Name The name of the template.
Use Case Cockpit = email was sent via Email Assist task, Program = email was sent via Program, and External sharing = sharing a feature.
Variant Id If of the variant.
Variant Name The name of the variant used (Default = no variant or default variant triggered)

GS Error logs 

This object is used in Journey Orchestrator module. For example; stores information about Gainsight error logs in Programs.

The following table lists the data fields available in this object:

Field Name Description
Area Name The product in which a CTA is triggered,  CTA in NXT Edition.
Created Date It is of datatype DateTime. Indicates when the record was created.
Entity ID The ID of the associated Activity entity.
Entity Type Company or Relationship.
Error Count Number of times the sync failed
Exception Type This field is always set to ACTIVITY_SFDC_SYNC_FAILED.
Last Modified Date The Date time when the sync last failed.
Message The actual failure message.
Name The Name or Subject of the Activity.

Unsubscribed Emails 

This object is used in Journey Orchestrator module. For example; stores information about unsubscribed emails.

The following table lists the data fields available in this object:

Field Name Description
Account ID Account Id associated with a participant.
Account Name Name of an account associated with a participant.
Category Category of an Activity.
Contact ID Contact Id of a participant.
Contact Name Name of the participant contact.
Created Date It is of datatype DateTime. Indicates when the record was created.
Email Address It is of datatype Email. Stores the Email address of the participant.
Reason The reason why the participant was unsubscribed.
Reason Text The detailed information on why the participant was unsubscribed.

Anonymous Person 

This object is used in Journey Orchestrator module. 

The following table lists the data fields available in this object:

Field Name Description
Created Date It indicates when the record was created.
Dynamic Resolution Key It is used by Gainsight for internal Master Data Management (MDM) process, not to store any person data for customer usage.
Email Email address of the person.
External ID A unique person identifier in an external system. It identifies a person uniquely apart from Email and Name.
First Name First name of the person
GS Created By Indicates who has created the record. This field has lookup to the GSID field of the User object.
GS Modified By Indicates who has last modified the record. This field has lookup to the GSID field of the User object.
GSID GSID of an anonymous person record. For example: Usage Data ID in the data from Segment integration with Gainsight has a look up to this record in Person object.
Last Name Last name of the person.
Master Avatar Type Code It is used by Gainsight for internal MDM process, not to store any anonymous person data for customer usage.
Master Record ID It is used by Gainsight for internal MDM process, not to store any anonymous person data for customer usage.
Modified Date It displays the date when the record was last modified.
Name Name of the anonymous person.

Program External API Logs 

This object is used in Journey Orchestrator module. For example; stores information about external API logs in Programs.

The following table lists the data fields available in this object:

Field Name Description
Config Id The unique identifier of an external API configuration.
Config Name The name of the external API configuration.
Created At The date on which the external API configuration was created.
Deleted Flag that indicates the external API configuration deleted.
Execution Date The date on which the external API configuration was executed.
Execution Id The unique identifier of the external API configuration execution.
Failure Reason The external API configuration execution failure reason.
GS Advanced Outreach Id A unique GSID from AO Advance Outreach object to fetch details of a JO Program.
GS Participant Id A unique GSID from AO Participant object to fetch details of a Participant.
GSID GSID of a person record. For example: Usage Data ID in the data from Segment integration with Gainsight has a look up to this record in Person object.
Last Response Date A datetime when a participant has responded to a program.
Modified At The date when the external API configuration was modified.
Response S3 Id The unique identifier of the S3 response.
Status Indicates the status of the executed external API configuration.
Status Code The code that identifies the status of the executed external API configuration.
Step Id A unique GSID from AO Participant Activity object to fetch details of a step from which a CTA is triggered from a Program.
Type The type of the external API configuration.

AO Failed Participants History 

This object is used in Journey Orchestrator module. For example; stores information about failed participants history.

The following table lists the data fields available in this object:

Field Name Description
Created At It is of datatype DateTime. Indicates when the record was created.
Failure Reason The detailed reason why the Email was not delivered.
GS Failed Participant Id A unique GSID from AO Participant object to fetch details of a failed Participant.
Participant Source Name Name of the participant source. 
Participant Source Type The type of source. CSV/Query Builder/Event.
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