August 2018: 5.17 Release
July 2018: 5.16 Release
- When a record from the company or relationship object is deleted, the corresponding scorecard data (from the corresponding fact and history objects) is deleted. For more info, refer to the first enhancement under the Gainsight Data Management section.
Note: There is no way to recover the deleted data, so be sure before deleting Company and Relationship records.
June 2018: 5.15 Release
May 2018: 5.14 Release
April 2018: 5.13 Release
March 2018: 5.12 Release
February 2018: 5.11 Release
- Scorecard 2.0 support in Zendesk Widget: Now you can view health scores in the Zendesk widget directly. Previously, if Scorecards 2.0 was the primary scorecard, you could not view scorecard information in Zendesk.
- Gainsight User integration with Scorecard 2.0: Scorecard information (Created By, Modified By, and Score Modified By) is now linked to GS User standard object. Scorecard information in Scorecard Fact and Scorecard History objects will have the GS User information.