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Gainsight Inc.

Getting Started with Bionic Rules

Bionic Rules is an evolutionary enhancement to the Rules Engine. This feature helps you scale your data investment by harnessing cutting-edge technology to transform customer data into value delivered. Gainsight’s Bionic Rules Engine can perform multi-step, in-memory data processing to convert raw customer data to real-world action. Bionic Rules can perform multiple fetches and transformations in a single rule; including tasks to fetch data from multiple sources, merge, aggregate, pivot and then load to an object.

Previously, multiple objects used to be joined and flattened by a series of Custom Rules, but Bionic Rules have the capabilities to transform fetched data in various ways and execute actions within a single rule.  

For more information about the Bionic Rules process from beginning to end, refer to the documentation path called Configure Bionic Rules (path).


Sample Bionic Rule High-Level Task Transformation 


Bionic Rules helps you reduce the rules created and all MDA custom objects created, by enabling Admins to work with multiple data sets from multiple data sources; as well as process the data and perform actions.

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