This document will guide you through the steps to authorize MDA in Gainsight:
Administration > Operations > Connectors
Navigate to Administration > Operations > Connectors.
If you are experiencing issues with this page loading, please contact Gainsight Support (firstname.lastname@example.org).
From the Connectors, activate the Authorize MDA switch.Then authorize Gainsight MDA to use your Salesforce data by clicking on "Authorize".
MDA Storage Limits
General data storage limitations:
1) 30 GB limit of total MDA storage
2) 10 GB or 100 million records (either) is the limit per MDA object (Subject area)
3) 1 million events per day
If you are concerned about exceeding any of these limits, please contact email@example.com.
Regarding data purges:
This can occur if the maximum data storage is reached, but it will only occur after a member of our team informs you that you have reached the limit, and we'll discuss how the purge could occur.