Gainsight displays dates based on your Salesforce Locale selection. Individual users may modify their Locale in Salesforce by following these steps:

1. Navigate to Setup (or My Settings) in Salesforce.

2. Go to Personal Setup > My Personal Information > Personal Information > User Detail (or Advanced User Details). Click Edit.

3. Using the Locale menu, set your Locale preference. This will determine the format that dates display in SFDC and Gainsight. For example, English (United Kingdom) will display dates as DD/MM/YY.