Subscription Clean Up
This article explains how to delete users from PX Subscription.
Gainsight PX allows you to delete users from your subscription. You can opt to delete specific users using the Gainsight PX public API. To delete all users from your subscription contact the PX support team at firstname.lastname@example.org.
Delete Specific Users From Your Subscription
Use the Gainsight PX API to delete one or more users from your subscription.
Request Method: Delete
To delete a user, set hardDelete = False.
Note: To disable the current record from being revived in future, set the hardDelete flag to true.
|identifyID||String||User ID (from identify call)|
For more information refer to the Gainsight PX REST API swagger documentation.
Delete All Users from Your Subscription
To delete all users or to delete more than 1000 user records from your subscription, contact the Gainsight PX Support team at email@example.com.
You can also create a new PX Subscription and associate your product with it. This will allow you to start afresh. You can manually move any configurations from the previous PX subscription over to the new PX subscription.
Delete a PX Subscription
To delete a PX subscription and also delete all the data associated with it, contact the Gainsight PX Support team at firstname.lastname@example.org.