User and Account Model

Overview

Gainsight PX supports the following attributes:

User
Account
Custom

You can view the attributes by navigating to the Administration > Attributes page. Use the Attribute Name when sending data using the Gainsight PX Web SDK or the Gainsight PX REST API.

User Attributes

View Name	Attribute Name	Data Type
Id	id	String
Account id	accountId	String
Email	email	String
First Name	firstName	String
First visit	firstVisitDate	Date
Gender	gender	String
Job title	jobTitle	String
Last name	lastName	String
Number of visits	numberOfVisits	Number
Phone	phone	String
Role	role	String
Sign up date	signUpDate	Date
Type	type	String
Country Code	countryCode	String
Country Name	countryName	String
State Code	stateCode	String
State Name	stateName	String
City	city	String
Street	street	String
Continent	continent	String
Postal Code	postalCode	String
Region Name	regionName	String
Time Zone	timeZone	String
Subscription Id	subscriptionId	String
Latitude	latitude	String
Longitude	longitude	String

Account Attributes

View Name	Attribute Name	Data Type
Id	id	String
Industry	industry	String
NAICS Code	naicsCode	String
name	Name	String
Number of Employees	numberOfEmployees	Number
Number of users	numberOfUsers	Number
Number of visits	numberOfVisitors	Number
Plan	plan	String
Salesforce id	sfdcId	String
SIC id	sicCode	String
Website	website	String
Country Code	countryCode	String
Country Name	countryName	String
State Code	stateCode	String
State Name	stateName	String
City	city	String
Street	street	String
Continent	continent	String
Postal Code	postalCode	String
Region Name	regionName	String
Time Zone	timeZone	String
Latitude	latitude	String
Longitude	longitude	String

Custom Attributes

If you do not see the field you like to pass into Gainsight PX in the available list of attributes, create a custom attribute.

To create a custom attribute:

Navigate to Administration > Attributes.
Click the +NEW button on the User or Account tab.
On the Create Attribute pop up, enter the Attribute Name, API name.
Select the Data Type and enter the Attribute Description.
Click Save.
Gainsight PX allows you to add up to 50 custom attributes. In case you want to add more attributes, contact us at pxsupport@gainsight.com.

Attribute Limits

The Number of Event Names (types) is limited to 2000 (standard edition)
The Number of Event Properties 2000
The Length of property value 1024 characters