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Gainsight Inc.

User and Account Model

This article list out the different User, Account and Custom attributes in Gainsight PX.

Overview

Gainsight PX supports the following attributes:

  • User
  • Account
  • Custom

You can view the attributes by navigating to the Administration > Attributes page. Use the Attribute Name when sending data using the Gainsight PX Web SDK or the Gainsight PX REST API. 

User Attributes

View Name Attribute Name Data Type
Id id String
Account id accountId String
Email email String
First Name firstName String
First visit firstVisitDate Date
Gender gender String
Job title jobTitle String
Last name lastName String
Number of visits numberOfVisits Number
Phone phone String
Role role String
Sign up date signUpDate Date
Type type String
Country Code countryCode String
Country Name countryName String
State Code stateCode String
State Name stateName String
City city String
Street street String
Continent continent String
Postal Code postalCode String
Region Name regionName String
Time Zone timeZone String
Subscription Id subscriptionId String
Latitude latitude String
Longitude longitude String

Account Attributes

View Name Attribute Name Data Type
Id id String
Industry industry String
NAICS Code naicsCode String
name Name String
Number of Employees numberOfEmployees Number
Number of users numberOfUsers Number
Number of visits numberOfVisitors Number
Plan plan String
Salesforce id sfdcId String
SIC id sicCode String
Website website String
Country Code countryCode String
Country Name countryName String
State Code stateCode String
State Name stateName String
City city String
Street street String
Continent continent String
Postal Code postalCode String
Region Name regionName String
Time Zone timeZone String
Latitude latitude String
Longitude longitude String

Custom Attributes

If you do not see the field you like to pass into Gainsight PX in the available list of attributes, create a custom attribute.

To create a custom attribute:

  1. Navigate to Administration > Attributes.
  2. Click the +NEW button on the User or Account tab.
  3. On the Create Attribute pop up, enter the Attribute Name, API name.
  4. Select the Data Type and enter the Attribute Description.
  5. Click Save
    Gainsight PX allows you to add up to 50 custom attributes. In case you want to add more attributes, contact us at pxsupport@gainsight.com.

Attribute Limits

  • The Number of Event Names (types) is limited to 2000 (standard edition)
  • The Number of Event Properties 2000
  • The Length of property value 1024 characters
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