This article will walk you through how to find the XHR console logs which are sometimes needed to troubleshoot issues.

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Navigate to the area where you are experiencing a problem, and right click on the page.  Choose Inspect Element.

Navigate To Network -> XHR

Navigate To Network -> XHR
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The highlighted area shows if there was a problem or not.  In this example, the 200 status message shows a successful connection to the server.  404 is a common status when there is an issue.

Apexremote Logs

Apexremote Logs

When there is a 404 or other error message (it will be red).  Click on the specific Apexremote that is highlighted in red.

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Click on Response and send all of the JSON text in the ticket.