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Gainsight Inc.

Gainsight Editions

Gainsight is an application designed for customer success professionals for driving revenue, increasing retention, and scaling operations. Gainsight is currently upgrading customers to our newest platform release. To identify which edition of Gainsight you are currently on, hover your mouse over the browser tab.

Gainsight Salesforce Edition

Gainsight Salesforce Edition is a Native force.com application built for Customer Success Professionals. If you are using Gainsight Salesforce Edition, you can identify the edition in <Application name> Salesforce - <Edition name> in the browser tab.

Salesforce Edition.png

Note: If you are using the Salesforce Lightning Experience, the text on the browser tab appears in the format <Application name> | Salesforce.

Gainsight NXT

Gainsight NXT is the next evolution of the Gainsight platform. If you are using Gainsight NXT, you can identify the edition with Gainsight Application name in the browser tab.

Standard Edition.png

Gainsight NXT in Salesforce

Gainsight NXT is the next evolution of the Gainsight platform which also offers a bidirectional integration with SFDC and a full Gainsight user experience that can be accessed from directly within Salesforce. If you are using Gainsight NXT in Salesforce, you can see Gainsight NXT as a tab in your Salesforce org and identify the edition in <Gainsight Application name> - Gainsight NXT in the browser tab.

NXT in Salesforce UI.png

Note: If you are using the Salesforce Lightning Experience, the UI appearance may slightly vary.

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