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Gainsight Inc.

Gainsight NXT Patch Release Notes: Version 6.22.X series

This document contains information about new functionality or issues that were resolved in patch releases of the 6.22.1 version.

Note: Releases are not always contiguous, and do not always contain customer-facing issues or enhancements.

Version 6.22.1 (Patch), March 15, 2021

Issues Addressed

Report Builder

  • Unable to navigate to the C360 page: An error occurred when users try navigating to the C360 page by clicking the Account Name (Salesforce reference field). This issue is now resolved.
  • Issue with Company Name URL: In the reports built on the Email Logs object, when users clicked the Company Name, the 360 page displayed an Invalid Customer error message. This issue is now resolved.
  • Drill-down not filtering the records as expected: The reports built on any object associated with the Relationship, when added to the R360 page did not honor the additional filters in the drill-down view. This issue is now resolved.


  • PX doesn't honor 'Sync Filters' while loading data to Gainsight Company Person: In the Company Person job of PX Connector, filters were not working to exclude certain email IDs in the email field as the filters were not supported by PX. This issue is now resolved and the filters are working as expected for the email ID field.

Gainsight Data Management

  • Unable to use page navigation button on Data Operations page: In the Data Operations page, the page (next/previous) navigation button did not work after the user performed the inline (column) search. This issue is now resolved.

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