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Gainsight Inc.

Gainsight NXT Patch Release Notes: Version 6.8.X series

This document contains information about new functionality or issues that were resolved in patch releases of the 6.8 version.

Note: Releases are not always contiguous, and do not always contain customer-facing issues or enhancements.

Version 6.8.2 (Patch), November 19, 2019

Issues Addressed 


  • Unable to edit the title of the matrix question: Previously, some users were unable to edit the Question title of the Matrix Question type in Surveys. This issue is resolved now and users can edit the Question title.

  • In the User Management > Slack > Avatar Name (ex: Gainsight) page, previously when you navigated to the next page from the first page, user records were not displayed. Instead, the screen displayed the message “No records available”. This issue is resolved now and you can see the Slack Avatar user records as expected.

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Version 6.8.1 (Patch), November 12, 2019

The items which were planned for the V6.8.1 patch release and hotfix were rolled into the Version 6.8 customer release.

Issues Addressed for Gainsight NXT in Salesforce CRM

Content in this section supports Gainsight NXT customers logging in from the Salesforce. To learn more about Gainsight NXT in Salesforce, click here.

Report Builder

  • Unable to view Lookup field on SFDC object: Previously, some users were unable to view the Lookup field on the SFDC object. This issue is now resolved.

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