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Gainsight Inc.

People Maps Objects

People Maps Objects

The Gainsight objects that are used in the People Maps module are Person, Company Person mentioned in the Gainsight Standard Objects article.

People Management Objects 

The People Management module in Gainsight CS leverages several key objects to manage and analyze relationships, influence, and hierarchical structures within organizations. These objects, including Namedmap Details, Namedmap_Hierarchy_Data, People Maps Influencers, People_Maps_data, and People_Merge_Job_Details, facilitate the tracking and management of interactions with key individuals and their roles within a company. By providing detailed insights into person-company relationships, hierarchical data, influencer metrics, and merge job details, these objects enable comprehensive people management capabilities within the Customer Success platform. The following sections describe each object in detail, along with their respective fields.

Data Management interface showing a list of objects in Gainsight, with details including object display name, object name, description, object type, and modification information. A search bar and options to filter or create a new object are available

Namedmap Details

The Namedmap Details object is used to store detailed information about the nodes in a named map within the Gainsight People Management module. This includes identifiers for persons and companies, as well as metadata about the map itself. The following table lists the data fields available in this object:

Name Field Name Description Data Type

Person ID

Person_ID

The Person GSID of the node.

gsid

Map Name

Name

The name of the map.

string

Company Person ID

Company_Person_ID

The Company Person GSID of the subject of influence.

gsid

Company ID

Company_ID

The Company GSID of the node.

gsid

GS Created By

CreatedBy

The ID of the user who created the record.

gsid

GS Modified Date

ModifiedDate

The date and time when the record was last modified.

dateTime

GS Modified By

ModifiedBy

The ID of the user who last modified the record.

gsid

GSID

Gsid

The Gainsight ID associated with the record.

gsid

GS Created Date

CreatedDate

The date and time when the record was created.

dateTime

Map Type

MapType

The type of the map.

string

Namedmap Hierarchy Data

The Namedmap Hierarchy Data object captures the hierarchical relationships within named maps. This includes information on parent-child relationships between nodes and other hierarchical metadata. The following table lists the data fields available in this object:

Name Field Name Description Data Type

Namedmap Hierarchy Parent ID

Hierarchy_Parent_ID

The GSID of the hierarchy parent node.

gsid

GS Created Date

CreatedDate

The date and time when the record was created.

dateTime

GS Modified Date

ModifiedDate

The date and time when the record was last modified.

dateTime

Named Map Details ID

Namedmap_Details_ID

The GSID of the named map details this record is associated with.

gsid

Person ID

Person_ID

The Person GSID of the node.

gsid

GSID

Gsid

The Gainsight ID associated with the record.

gsid

Namedmap Hierarchy Relationship Type

Hierarchy_Relationship_type

The custom relationship type within the named map hierarchy.

string

Company Person ID

Company_Person_ID

The Company Person GSID of the manager.

gsid

GS Created By

CreatedBy

The ID of the user who created the record.

gsid

Company ID

Company_ID

The Company GSID of the node.

gsid

GS Modified By

ModifiedBy

The ID of the user who last modified the record.

gsid

People Maps Influencers 

The People Maps Influencers object is used to store information about influencers within the customer base. This includes details about the influencers, their sentiments, types, and related metadata. The following table lists the data fields available in this object:

Name Field Name Description Data Type

Influencer ID

Influencer_ID

The Company Person GSID of the influencer.

gsid

Company Person ID

Company_Person_ID

The Company Person GSID of the subject of influence.

gsid

Sentiment

Sentiment

The sentiment of the influencer.

string

Type

Type

The type or category of the influencer.

string

Notes

Notes

Additional notes about the influencer.

string

GS Created Date

CreatedDate

The date and time when the record was created.

dateTime

GS Modified Date

ModifiedDate

The date and time when the record was last modified.

dateTime

GSID

Gsid

The Gainsight ID associated with the record.

gsid

GS Modified By

ModifiedBy

The ID of the user who last modified the record.

gsid

GS Created By

CreatedBy

The ID of the user who created the record.

gsid

Internal Influencer

Internal_Influencer

The GSID of the internal influencer.

gsid

Person ID

Person_ID

The Person ID associated with the influencer.

gsid

People Maps Data

The People Maps Data object stores detailed information about individuals within the People Management module. This includes personal information, contact details, and engagement metrics such as NPS scores and comments. The following table lists the data fields available in this object:

Name Field Name Description Data Type

First Name

FirstName__gc

The first name of the individual.

string

Last Name

LastName__gc

The last name of the individual.

string

Email

email__gc

The email address of the individual.

string

NPS score

NPS_score__gc

The Net Promoter Score of the individual.

number

Comments

Comments__gc

Comments provided by the individual.

richTextArea

Responded Date

responded_date__gc

The date when the individual responded.

date

Company ID

Company_id__gc

The GSID of the company associated with the individual.

gsid

GSID

Gsid

The Gainsight ID associated with the record.

gsid

GS Created Date

CreatedDate

The date and time when the record was created.

dateTime

GS Modified Date

ModifiedDate

The date and time when the record was last modified.

dateTime

GS Created By

CreatedBy

The ID of the user who created the record.

gsid

GS Modified By

ModifiedBy

The ID of the user who last modified the record.

gsid

People Merge Job Details

The People_Merge_Job_Details object stores information about merge jobs in the People Management module. This includes details about the merge process, the status of the job, and metadata about the records involved. The following table lists the data fields available in this object:

Name Field Name Description Data Type

Duplicate GSIDs

DuplicateGsids

The GSIDs of the duplicate records involved in the merge.

string

Status

Status

The current status of the merge job.

string

Parent Object

ParentObject

The parent object involved in the merge.

string

Execution ID

ExecutionId

The ID of the execution instance for the merge job.

string

Merge Type

MergeType

The type of merge being performed.

string

GS Created Date

CreatedDate

The date and time when the record was created.

dateTime

GS Modified By

ModifiedBy

The ID of the user who last modified the record.

gsid

Run On

RunOn

The date and time when the merge job was run.

dateTime

GS Modified Date

ModifiedDate

The date and time when the record was last modified.

dateTime

GS Created By

CreatedBy

The ID of the user who created the record.

gsid

Backup Enabled

BackupEnabled

Indicates whether backup was enabled for the merge job.

boolean

GSID

Gsid

The Gainsight ID associated with the record.

gsid

Winning GSID

WinningGsid

The GSID of the winning record after the merge.

gsid

Job ID

JobId

The ID of the merge job.

gsid

Consumer

Consumer

The consumer associated with the merge job.

string

Total Count

TotalCount

The total number of records involved in the merge job.

number

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