AI Objects
AI Objects
Some of the most important Gainsight objects used in Data Management for Staircase AI integration are described here.
These objects are available only to customers who have purchased both Gainsight Customer Success and Staircase AI.
Data Management
The following table lists the Data Management objects:
| Field Name | Description |
|---|---|
|
AI Insight Types |
Stores all insight types that Staircase AI can detect for a company, with one record per insight type. |
|
AI Insights |
Stores a complete history of all insights detected for a company over time, including past entries. |
|
Company AI Attributes |
Stores the current state of a company, indicating which insights are actively triggered for the account at a given point in time. |