360 Objects
360 Objects
Some of the most important Gainsight objects used in the C360 module are described here.
AI Cheat Sheet
Following are AI Cheat Sheet objects:
Company Cheat Sheet
The following table lists the data fields available in this object:
| Field Name | Description |
|---|---|
| Key Point ID | A unique identifier assigned to each key point in the AI Cheat Sheet, ensuring each key point can be distinctly referenced and tracked within the system. |
| Company | The name of the company associated with the AI Cheat Sheet, linking the key points and notes to a specific organization for context and relevance. |
| Category Name | The category name associated with the company's Cheat Sheet, organizing key points into specific topics or themes to facilitate easier navigation and understanding. |
| Key Points | A brief summary of the important information discussed in Timeline, capturing essential insights and decisions made during meetings or interactions. |
| Created Date | The date when the key point was recorded, providing a timeline of when specific insights or decisions were made. |
| Last Mentioned | Indicates how long ago the key point was recorded relative to the current date, helping users understand the recency and relevance of the information. |
| Likes | The number of positive reactions received for the key point, reflecting user approval and agreement with the recorded information. |
| Dislikes | The number of negative reactions received for the key point, indicating user disapproval or disagreement with the recorded information. |
| User Notes | Additional manual notes or comments provided by the user regarding the AI Cheat Sheet, offering further context, explanations, or reminders related to the key points. |
| Last Updated | Displays the date when the AI Cheat Sheet was last updated, ensuring users are aware of the most recent modifications or additions to the document. |
Relationship Cheat Sheet
The following table lists the data fields available in this object:
| Field Name | Description |
|---|---|
| Key Point ID | A unique identifier assigned to each key point in the AI Cheat Sheet, ensuring each key point can be distinctly referenced and tracked within the system. |
| Company | The name of the company associated with the AI Cheat Sheet, linking the key points and notes to a specific organization for context and relevance. |
| Category Name | The category name associated with the company's Cheat Sheet, organizing key points into specific topics or themes to facilitate easier navigation and understanding. |
| Key Points | A brief summary of the important information discussed in Timeline, capturing essential insights and decisions made during meetings or interactions. |
| Created Date | The date when the key point was recorded, providing a timeline of when specific insights or decisions were made. |
| Last Mentioned | Indicates how long ago the key point was recorded relative to the current date, helping users understand the recency and relevance of the information. |
| Likes | The number of positive reactions received for the key point, reflecting user approval and agreement with the recorded information. |
| Dislikes | The number of negative reactions received for the key point, indicating user disapproval or disagreement with the recorded information. |
| User Notes | Additional manual notes or comments provided by the user regarding the AI Cheat Sheet, offering further context, explanations, or reminders related to the key points. |
| Last Updated | Displays the date when the AI Cheat Sheet was last updated, ensuring users are aware of the most recent modifications or additions to the document. |
Sponsor Tracking
The following table lists the data fields available in this object:
| Field Name | Description |
|---|---|
| Changed (Boolean) | True or False |
| Changed Info | Changes from (old value) and to (new value). If there are any changes in the profile tracked, the changes are stored as Json doc against this field. |
| Contact Id | N/R |
| Deleted | (True or False) If a Sponsor is deleted |
| entityType | Company or Relationship |
| Last Change Details | Accepted change details from previous version to latest. |
| Last Change Modified By | User who made changes to the specific Sponsor. |
| Last Change Modified Date | Date when the last change was made to the specific Sponsor |
| LinkedIn Url | URL of LinkedIn |
| Person Id | GSID of Person in GS |
| Photo Url | Linked Url of a Photo |
| Relationship Id | GSID of Relationship in GS. |
| sfdc account id | N/R |
| Sfdc Id | N/R |
| Sfdc Relationship Id | N/R |
| Social Profile | Array of urls (FB, Twitter, etc.) |
| Source Type | N/R |
| Sponsor Full Name | Full Name captured from LinkedIn |
| Status | Track or Pending or Match Found |
Sponsor Tracking Log
The following table lists the data fields available in this object:
| Field Name | Description |
|---|---|
| Changed Attribute | Any changes exist when profile is refreshed - true/false |
| companyId | GSID of Company |
| Deleted | (True or False) If a Sponsor is deleted |
| entityType | Company or Relationship |
| Person Id | GSID of Person in GS |
| Relationship Id | GSID of a Gainsight Relationship |
| Sponsor Tracking Id | GSID of a Sponsor in Sponsor Tracking object |
User Shared Detail
The following table lists the data fields available in this object:
| Field Name | Description |
|---|---|
| Shared with User Id | GSID of the User (Recipient) of the external sharing link. |
| Shared User Id | GSID of the User (Sender) of the external sharing link. |
| Company Id | GSID of the Company to which each shared link is associated with. |
| Relationship Id | GSID of the Relationship to which each shared link is associated with |
| Relationship Type Id | GSID of the Relationship Type to which a Relationship belongs to. |
| Token Status | ACTIVE, REVOKE, and BLOCKED depending on whether the external shared link is active or revoked by sender, or blocked by system after multiple wrong password entries respectively. |
| Token Expiry | Expiration date of the external sharing link. |
| Link Send Status | Status of the email delivery to the user. |
| Comments | It stores the reason for the link revoked or blocked. |
| Link Viewed | It stores the number of times that a link is viewed/clicked |
| Deleted | It stores the Delete status of the external link sharing instance. |
| Created At | It stores the created date of the link. |
| Distribution Type | ADHOC or JO for Sharing from Shared 360 or through JO Program respectively. |
| Modified At | It stores the modified date of the link. |
| Gsid | Unique id to identify each record in this object. |
| Revoked_expiry (Not available on UI) | date when the link is revoked |
| Blocked_expiry (Not available on UI) | date when the link is blocked |
GS Attachments
The following table lists the data fields available in this object:
| Field Name | Description |
|---|---|
| Attachment ID | Unique ID associated with an attachment |
| Attachment Name | Name of the attached file |
| Attachment Size | Size of the file |
| Attachment URL | Internal storage location or link to the file |
| Company ID | Company ID associated with the attachment |
| Deleted | Indicates whether the attachment has been deleted (false, if not deleted) |
| Description | Description or summary of the file's content |
| External Source | Name of the external system from which the attachment was synced (for example, HubSpot or Snowflake) |
| External ID | ID of the attachment synced from and external system. This is the identifier that is stored in the external system |
| File Extension | Extension indicating the file type (for example, .pdf, .xlsx) |
| File Type | General category of the file (for example, document, spreadsheet, image) |
| GSID | GSID of the file |
| Is Draft | True, if the timeline activity is in the draft stage |
| Is Safe | Indicates the status of the file following a virus scan |
| Last Downloaded By | Name of user who last downloaded the attachment |
| Modified By | Name of user who last modified the file |
| Modified Date | Date when the file was last modified |
| Record ID | Identifier of the Timeline activity associated with the attachment |
| Relationship ID | Identifier of the relationship record associated with the attachment |
| Relationship Type ID | Lookup to the GSID field in the Relationship Type object |
| Source | Origin of the attachment upload (for example, C360 or Timeline) |
| Uploaded By | Name of user who uploaded the file |
| Uploaded On | Date when the file was uploaded |
| Virus Scanning Status | Indicates whether virus scanning has been completed. If complete, the scan option is deactivated |
GS Tags Association
The following table lists the data fields available in this object:
| Field Name | Description |
|---|---|
| Created By | Name of user who created the tag |
| Created Date | Date when the tag was created |
| Deleted | Indicates if the tag has been deleted |
| Description | Description of tag |
| Display Order | Specifies the order in which tags are displayed or sorted |
| External Id | ID of the tag association synced from external system |
| GSID | GSID of the tag association |
| Modified By | Name of user who last modified the tag |
| Modified Date | Date when the tag was last modified |
| Record Category | Identifies where the tag was applied—for example, to records such as Company, Relationship, Call to Action (CTA), or Timeline Post, or to assets such as Rules, Reports, and Journey Orchestrator (JO) programs |
| Record Id | The identifier of the specific record the tag is associated with (for example, Company ID, Relationship ID, or Timeline ID) |
| Record Type | Type of record or resource associated with the tag |
| Source | Identifies the origin of the tag association, such as Application UI or Data Load |
| Tag Id | GSID of the tag from the GS Tags object |
GS Tags
The following table lists the data fields available in this object:
| Field Name | Description |
|---|---|
| Active | Indicates whether the tag is active (false, if inactive, such as when tag usage is deactivated in the application) |
| CE Tag Id | Unique identifier (ID) of the tag from the Community product, stored on the Customer Education (CE) side |
| Color | Color associated with the tag |
| Created By | Name of user who created the tag |
| Created Date | Date when the tag was created |
| Deleted | Indicates whether the tag has been deleted |
| Description | Description of the tag |
| DH Tag Id | Unique identifier (ID) of the tag from the Community product, stored on the Customer Success (CS) side |
| External Id | ID of the tag if synced from an external source |
| GSID | GSID of the tag |
| Modified By | Name of user who last modified the tag |
| Modified Date | Date when the tag was last modified |
| Name | Display name of the tag |
| PX Tag Id | Unique identifier (ID) of the tag from the Community product, stored on the PX (Product Experience) side |
| Source | Source system from which the tag was created (for example, Application, External systems such as Salesforce, Community, Customer Education, PX) |