Enroll learners and track their progress in near-real-time
This article helps admin to easily enroll and manage learners and their progress.
Overview
Managing learner progress is a key component of delivering effective training programs. This article explains how to enroll learners, track and update their progress, segment learner data using filters, and export enrollment details in Gainsight CE.
Enroll Learners and Track Progress
Assign content to learners and monitor their progress to ensure timely completion and engagement.
- View and update individual learner progress
- Sort or filter to check the progress of a subset of learners
- Enroll learners or groups
- Export enrollments to CSV
View and Update Individual Learner Progress
You can view a learner’s progress and take direct action from the Enrollments tab within a course or learning path. Use key details such as Date Enrolled, Last Active On, Progress Percentage, and Actions to help you track engagement. Under Actions, you can also manually mark a course as completed directly from this view.
To review progress or mark a course as completed:
- Navigate to Content > Courses.
- Select the specific course.
- Click the Enrollments tab.
- Search or select a learner from the list.
- Review the following information:
- Date Enrolled
- Last Active On
- Progress Percentage
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In the Actions column, click the Mark as Completed icon to update the learner’s course status.
Note:
- This action marks all activities in the course as completed and updates the learner’s course-level progress to 100%.
- It does not affect quiz attempts, SCORM completions, or video engagement metrics.
- Progress percentage reflects only required course or path items. Optional items are excluded from the calculation.
Sort or Filter to Check the Progress of a Subset of Learners
Sort the enrollments table by any column to get a better understanding of learners' progress. Apply group, date enrolled, last active on, or progress filters to see a subset of learners who meet specific criteria.
Enroll Learners or Groups
Click the Enroll button to easily assign individual learners or entire groups to courses or learning paths, giving you full control over content access.
Export Enrollments to CSV
Click the Export button to download learner enrollment and progress data as a CSV file. You can:
- Export all results: Downloads the full list of learner enrollments.
- Export only filtered results: Available when filters are applied, use this to download a refined dataset based on selected criteria.
