December 2023 Edition
This December update introduces AI-generated call summaries (with highlights, issues, and action items directly to your inbox, CRM, or as a PDF), a new Gainsight integration for syncing insights and scores, and availability on the Google Workspace Marketplace for enhanced security and administrative control.
This month we focused on recent AI boosts we built that put you and your team ahead of the curve.
π Call Summaries, Wherever You Need It.
Did you get a chance to see our new call summaries? Push Staircase AI’s AI call summaries, including highlights, issues, and action items, straight to your inbox, CRM or PDF download.
You can now share a call recap with customers or other stakeholders, without the hassle of summarizing it yourself.
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π€ Gainsight Integration Now Available!
If you’re using Gainsight to manage your Customer Success group, you can now push Staircase AI scores, summaries, insights, contacts, accounts, and more.
π️ Call Your CISO, We Think It’s Time For Good News
Staircase AI is now available on Google Workspace Marketplace! It means your security team can now gain full control over the data shared with Staircase AI, fully self-served.
π§ Little drops, great ripples
- Delete a domain or stakeholder to improve data integrity
- Stakeholders table just got a new, improved look