Zendesk: Adding a Zendesk Chat widget to Skilljar
IMPORTANT
The functionality described in this article is not applicable to the Skilljar Starter package.
Using Zendesk's chat feature, students can contact your company's support team directly in Skilljar.
You'll need a Zendesk account to get started.
- Find your Zendesk chat widget URL. This will most likely have a format of "http://v2.zopim.com/widget/livechat.html?key=" with a string of characters at the end.
- Paste the following code into your Global Code Snippet in Theming. Be sure to replace the WidgetURL text occurrence with the actual URL.
<script type="text/javascript">
window.$zopim||(function(d,s){var z=$zopim=function(c){z._.push(c)},$=z.s=
d.createElement(s),e=d.getElementsByTagName(s)[0];z.set=function(o){z.set.
_.push(o)};z._=[];z.set._=[];$.async=!0;$.setAttribute("charset","utf-8");
$.src="WidgetURL";z.t=+new Date;$.
type="text/javascript";e.parentNode.insertBefore($,e)})(document,"script");
</script>