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Gainsight Inc.

Use Custom Event API

Custom Events

Gainsight PX Web SDK supports the ability to send custom events.  You include a name for the custom event as well as properties/values for that event.

The types supported are:

  • string
  • number
  • boolean
  • datetime (ISO 8601 UTC date and time)
  • nested objects will be saved as a string 

Here is an example call:

// Tracking examples with event properties

aptrinsic('track', 'Video', {"name":"Welcome Video","Category":"Onboarding","Length" :5000 ,"Launched" : true , "Launched date":"2018-03-08T18:11:00Z" }); 

// Track search
aptrinsic('track', 'Search', {"terms":"profile setting how-to","results":10,"Category":"Admin"}); 


Also, in the example above the custom event includes property/values for the custom event (name, Audience size, Launched, etc), your custom event would, of course, have properties specific to your custom event. 

Custom Event Limits

Type Limit (standard edition)
Event Names 2000
Length or property value 1024 characters
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