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Gainsight Inc.

Analytics Cookies

This article explains the Gainsight PX cookies used to store IDs for users.

Gainsight PX Cookies

Gainsight PX uses cookies to store a visitor ID for authenticated users.

Cookie Name: apt.uid

Attribute Description
Information Stored UUID associated with the user
Expiration 1 year
Usage The purpose of this cookie is to allow persistent ID tracking under the top-level domain of the product and is used as a reference ID to the user entity.
Location

Cookie is stored on your domain, unless fullDomainCookie is set to true, in which case it is stored on the full domain for the current application. For more information, refer to the Javascript SDK Configuration article.

Size 51 bytes

Cookie Name: apt.sid

Attribute Description
Information Stored UUID associated with the user session
Expiration 30 minutes of inactivity
Usage The purpose of this cookie is to allow persistent session ID tracking under the top-level domain of the product and is used as a reference ID to the active session.
Location Cookie is stored on your domain, unless fullDomainCookie is set to true, in which case it is stored on the full domain for the current application. For more information, refer to the Javascript SDK Configuration article.
Size 47 bytes
   

Note: By default, Gainsight PX stores your cookies data in your browser. To save the cookies data in your local storage instead of the browser, set localStorageCookie to true in the Gainsight PX Tag as follows: 

Installe PX_PX Tag_Cookie Storage.png

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