2023 TRAINING AND CERTIFICATION - LATEST NEWS

Training Events	New Training & Certification Resources	News & Additional Resources
October 25th & 26th: Gainsight Admin Certification Office Hours (US & EMEA hours) Nov 8th - 9th: Instructor-led training and preparation for the Level 2 Admin Certifications. Cost of course also includes the certifications!	Share your Admin training requests with us for next year! New: Customer Communities Users, Roles, & Responsibilities and Administrative Settings elearning courses New: PX Level 1 Certification available now! CS Operations training and certification now available as a stand alone plan!	🚨 Important Update From PX Please note, our Gainsight PX release has been affected by global events and release dates are not yet determined for this quarter. For the latest release information, be sure to check out our comprehensive Gainsight PX Release Process document.

Training Events	New Training & Certification Resources	News & Additional Resources
July 25th - 27th: PX instructor-led training August 16th: Level 2 Admin Certification Prep Course Sept. 25th - 28th: Virtual Adv. Admin Workshop	GS Admin interview w/ Alizée Levavasseur (aka, mini-master class in Digital CS!) Digital Hub Knowledge Base, Ideation, Gamification, Creating & Moderating Content, Structure, Content & Permissions training PX Custom Events & Global Context and Data Loader training New Durable Growth Playbook skills training	CS Horizon Rules training Webinar recording: How to Build and Advance Your Career in CS Ops NEW! Gainsight extends capabilities with Northpass Customer Education acquisition For the latest Gainsight PX Mobile SDKs download it from the official GitHub repo only

Gainsight End User Certification assesses whether a CSM understands the core concepts, can complete common CSM tasks, and is aware of best practices for leveraging the Gainsight CS application.
New Customer Goals training for Admins & End Users: learn how the Customer Goals feature supports collaboration between Sales and post-Sales and your customer.
Updated training on the Gainsight Mobile App.

Training Programs