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Gainsight Inc.

Email Templates

  1. Last updated
    Feb 7, 2019
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  • Create and Send Multi-Version Emails
    This article provides an overview of how to add Versions to email templates and how to configure Programs to send Multi-Version emails.
  • Create Journey Orchestrator Email Templates
    This article explains how to create and manage Email Templates and its versions in Journey Orchestrator.
  • Email Opt-Out Configurations
    This article explains how Admins can create and configure opt-out pages and categories on the email preferences page.
  • Email Opt-out Policy
    Gainsight is committed to delivering the best services to our customers and partners. Therefore, our policies are designed to be in accordance with international laws and regulations.
  • Email Template Best Practices
    This article walks you through some of the best practices to be followed while sending emails using Gainsight Email Templates.
  • Email Template Layouts
    This article explains the different types of email template layouts available in the Email Builder for creating personalized and marketing emails.
  • Email Validator
    The Email Validator helps Admins check whether an email address is blacklisted from receiving an email communication. If the email is present in the blacklist, Admins can remove the email ID from the blacklist, so that the contact can receive further email communication. Admins can also view the reason for blacklisting when they validate an email address. Distinction between hard bounce and soft bounce emails is clearly mentioned in the Email logs.
  • Support of Plain Text format in Email Templates
    This article gives details about supporting Plain Text format in Email Templates.
  • Tutorial: Use of External HTML Content in Email Template
    This article walks you through how to use external HTML content in Gainsight Email Template to make the content editable as per the user requirements.

 

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Recommended articles

  1. Create and Send Multi-Version EmailsThis article provides an overview of how to add Versions to email templates and how to configure Programs to send Multi-Version emails.
  2. Create Journey Orchestrator Email TemplatesThis article explains how to create and manage Email Templates and its versions in Journey Orchestrator.
  3. Email Opt-Out ConfigurationsThis article explains how Admins can create and configure opt-out pages and categories on the email preferences page.
  4. Email Template LayoutsThis article explains the different types of email template layouts available in the Email Builder for creating personalized and marketing emails.
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