Getting Started for Admins and End Users Last updated Sep 30, 2019 Save as PDF Article directoryGainsight Administrator Role DescriptionThis document describes key success factors for any Gainsight Administrator, and may be incorporated as part of a broader role.Gainsight CS Features OverviewGainsight CS Release ProcessGainsight Support Quick Reference GuideGainsight Support Tickets: How to Update and Check StatusThis article explains about how to check the status of and update your Gainsight support tickets.How to Submit a Gainsight Support TicketIntroduction to Gainsight for CSM/AMsIntroduction to the Administrator RoleMy Profile Settings for UsersThis article explains different user profile settings available in Gainsight on the 'My Profile' page.PX Knowledge Center Bot User GuideThis article outlines the features of Knowledge Center Bot and how to use them.Renewal Center DocumentationAll Renewal Center documentation can be found under the Revenue Optimization (RO) product on the support.gainsight.com home page.