Email Log V2 Object
Gainsight NXT
This article provides information on the Email Logs V2 object and its data fields.
Overview
Email Log V2 object contains an aggregated entry for a single recipient email as well as for analytics information. This object is used in Journey Orchestrator Programs and Email Assist 2.0.
Data Fields in the Email Log V2
The following table list the data fields available in the Email Log V2 object:
Fields |
Description |
---|---|
Address Type |
This field stores the type of influencer, either within your Organization (any Company Person) or within the Company (any Gainsight User). |
Bounce Type |
The type of automated message from an email system, either Hard or Soft bounce |
Bounced |
A bounced email is an automated message from an email system, informing the sender of a previous message that the message has not been delivered. |
Bounced Date |
The date on which the email was bounced. |
Bounced Reason |
The actual reason why the email has bounced. |
Category Ids |
IDs of an opt-out page category. |
Company Id |
Unique GSID of the Company. |
Company Person Id |
A unique Id from the Company Person object, details of a participant associated with a Company. |
Created Date |
The date on which the email logs are created. |
Email Content Id |
A unique identifier of the email. |
Email Id |
Email address of the participants. |
Email Id in Lower Case |
Indicates whether the email address of a sender is in lowercase. |
Email Template Id |
A unique identifier of the email template. |
Email Template Name |
The name of the email template. |
Email Template Version Id |
A unique identifier of the email template version. |
External Company Id |
The external Id of a company. |
External Company Person Id |
A unique Id of a person from the external company. |
External Relationship Id |
A unique relationship identifier in an external system. It identifies a relationship uniquely apart from Email and Name. |
External Relationship Person Id |
A unique relationship identifier in a person in an external system. |
External Relationship Type Id |
An external GSID field in the Relationship Type object. |
External User Id |
The unique identifier of the external user. |
First Opened Date |
The date on which the email was first opened. |
From Email Id |
An email id of a sender. |
From Name |
The name of the sender. |
GSID |
A unique GSID. |
Latest Open Date |
The date on which the email was last opened. |
Link Click Date |
The date on which the link was last opened. |
Link Clicked Count |
The total number of clicks used to open the link. |
Link Clicked JSON |
The linked clicked date in JSON format. |
Modified Date |
The date on which the email was last modified. |
Name |
The name of the email recipient. |
Number of Opens |
The total number of opens recorded for the email. |
Opened |
Indicates whether the email was opened or not. |
Page Id |
A unique Id of the page. |
Parent Recipient Id |
The unique Identifier of the parent user. |
Person Id |
A unique Id from a Person object. |
Person Type |
This field helps to join the AO Participants object with either the Person object or Person Avatar (User, etc) object. |
Recipient Id |
A unique Id of a person who received the email. |
Record External Id |
A unique company identifier record in an external system. It identifies a company uniquely apart from Email and Name. |
Record External Name |
The name of the external record. |
Record Id |
A unique Id of the record. |
Rejected |
A flag that indicates whether an email is rejected due to an incorrect recipient address |
Rejected Date |
The date on which an email is rejected by a participant. |
Relationship Id |
GS Relationship Id from Gainsight. |
Relationship Person Id |
A unique identifier of the Relationship person. |
Relationship Type Id |
A unique Relationship Type Id of a participant. |
Reply-to Email Id |
A unique email Id of a reply-to email address. |
Reply-to Name |
The name of the person to whom the email was replied. |
Request Id |
The unique identifier helps to probe the Sumologic logs to figure out what has happened as a part of that request. |
Sent |
Indicates whether the email is delivered |
Sent Date |
The date on which the email was delivered. |
Source |
The source from which the CS task is created. Manual = created by a user, Activity = created from a timeline entry, from Rules, Survey, etc. |
Source Id |
This field helps to join the AO Participants object with a specific record in the MDA standard object. This helps to build reports on the AO Participants object and join the selected fields from the MDA standard object. |
Source Name |
Name of the participant source. |
Spam |
Indicates whether the email was spammed. |
Spam Marked Date |
The date on which the email was marked as spammed. |
Triggered Date |
The date on which the email was last triggered. |
Unsubscribed |
A flag that indicates whether an email address is unsubscribed from outreaches/programs |
Unsubscribed Date |
Date and Time on which an email address is unsubscribed from a program. |
User Id |
A unique Id that helps to fetch user information (User Name, Email, Company Name, etc.) from the Gainsight object User. |
Difference between Email Log V1 and Email Log V2
The following table provides the field mapping difference between Email Log V1 and Email Log V2
Note: The Sent and Sent Date refers to the date when the email is delivered.
Email Log V1 |
Email Log V2 |
GS Lookup |
---|---|---|
Account Name |
Company Id > Name |
Lookup gsCompanyId |
Company Name |
Company Id > Name |
Lookup gsCompanyId |
Relationship Name |
Relationship ID > Name |
Lookup gsRelationshipId |
Relationship Type Name |
Relationship Type ID > Name |
Lookup gsRelationshipTypeId |
User Name |
User ID > Name |
Lookup gsUserId |
ContactName |
Name |
name |
Account Id |
External Company Id |
externalCompanyId |
Contact Id |
External Company Person Id |
externalCompanyPersonId |
Relationship Contact Id |
External Relationship Person Id |
externalRelationshipPersonId |
Relationship Id |
External Relationship Id |
externalRelationshipId |
Relationship Type Id |
External Relationship Type Id |
externalRelationshipTypeId |
Person Id |
Person Id |
gsPersonId |
GS Relationship ID |
Relationship Id |
gsRelationshipId |
GS Relationship Person Id |
Relationship Person Id |
gsRelationshipPersonId |
GS_RELATIONSHIP_TYPE_ID |
GS Relationship Type ID |
gsRelationshipTypeId |
GS User Id |
GS User Id |
gsUserId |
Batch Id |
Source Id |
sourceId |
Batch Name |
Source Name |
sourceName |
Case-Insensitive Email Address |
Email Id |
emailId.toLoweCase() |
Clicked |
Link Clicked Count |
linkClickedCount > 0 |
Click Count |
Link Clicked Count |
linkClickedCount |
Clicked On |
Link Click Date |
linkClickedDate |
Clicked IP |
Link Clicked Json |
Extracted from linkClickedJson |
Clicked Url |
Link Clicked Json |
Extracted from linkClickedJson |
Opened |
Opened |
isOpened |
Opened On |
Latest Open Date |
lastOpenedDate |
N/A |
First Opened Date |
firstOpenDate |
Open Count |
Number of Opens |
openedCount |
GS_COMPANY_ID |
Company Id |
gsCompanyId |
Created Date |
Created Date |
createdDate |
Email Address |
Email Id |
emailId |
Variant Name |
Email Template Version Name |
emailTemplateVersionName |
Variant Id |
Email Template Version Id |
emailTemplateVersionId |
User Id |
User Id |
gsUserId |
Use Case |
Source |
source |
Unsubscribed On |
Unsubscribed Date |
unsubscribedDate |
Unsubscribed |
Unsubscribed |
isUnsubscribed |
Triggered Date |
Triggered Date |
executedDate |
Template Id |
Email Template Id |
emailTemplateId |
Template Name |
Email Template Name |
emailTemplateName |
N/A |
Email Service Provider |
emailServiceProvider |
Marked Spam On |
Spam Marked Date |
spamMarkedDate |
Marked Spam |
Spam |
isSpam |
External Email ID |
Request Id |
requestId |
N/A |
Page Id |
pageId |
N/A |
Category Ids |
categoryIds |
Soft Bounce On |
Bounced Date |
bouncedDate, if bounceType == SOFT_BOUNCE |
Soft Bounced |
Bounced |
if bounceType == SOFT_BOUNCE |
Hard Bounce On |
Bounced Date |
bouncedDate, if bounceType == HARD_BOUNCE |
Hard Bounced |
Bounced |
if bounceType == HARD_BOUNCE |
Sent |
Sent |
isSent |
Triggered On |
Sent Date |
sentDate |
Rejected On |
Rejected Date |
rejectedDate |
Rejected |
Rejected |
isRejected |
Address Type |
Address Type |
addressType |
Id |
Recipient Id |
recipientGsId |
Parent GsId |
Parent Recipient Id |
parentRecipientGsId |