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Gainsight Inc.

Manage Manager Permissions for Analytics

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Admins have the power to control manager access in Analytics, ensuring they view and analyze only relevant people and content. This guide outlines steps to prevent unauthorized data access, maintaining the confidentiality of your analytics.

Overview

Admins have the power to control manager’s access to Analytics, ensuring they view and analyze only relevant people and content. This article outlines how to manage analytics access levels for manager roles, ensuring appropriate data visibility and control.

Manage Manager Permissions to Analytics

To manage Manager permissions:

  1. Navigate to People > People.
  2. Click the user’s name to open their profile.
  3. Click the Access tab. The Enrollments section displays all content assigned to the user, along with how they got access (Source), the content type, and the date of enrollment.
  4. Click Manage Permissions.
    Note: Ensure the assigned permissions include the appropriate management rights for Courses, Groups, and Learners.

Managing manager permissions for accessing and editing user enrollments and permissions, including access to learner data and course assignments

  1. Navigate to the Limit analytics data by access section. Select one of the following options:

  • Basic: Restricts access to only the courses and groups to which the manager is assigned. For more information, refer to the Basic Manager's Access to Analytics section.
  • Extended: Provides full access to learners, courses, and learning paths data, with limited access to other datasets. For more information, refer to the Extended Manager's Access to Analytics section.

Configuring analytics data access permissions for managers, with options for limited or extended data access

  1. Click Save to apply the selected permissions and complete the manager setup. 

Basic Manager's Access to Analytics

Access is limited based on predefined manager permissions. Certain dashboards such as Instructor-Led Training, Credential Achievement, Learning Path Progress Stats, and Multiple Learning Path Analysis are inaccessible for Managers in this scenario. 

Extended Manager's Access to Analytics 

Selecting this option provides full access to data across all dashboards related to People (including People Leaderboard and Learner Activity Ranking), Courses (including Course Progress Stats, Multiple Course Analysis, Course Completion, Single Course Analysis, and Course Popularity), Learning Paths (including Learning Path Progress Stats and Multiple Learning Path Analysis), and Instructor Led Training.  

Note:

Enabling the 'Extended' option grants managers extensive access. However, some data will remain restricted. Here are the specifics:

  • School Activity and Search Query Analysis reports are unavailable for managers.
  • Access to Quizzes is limited to selected Courses, Groups, and Learners.