Q3 2025 Release Notes for Customer Communities (CC)
This article provides the latest Q3 2025 updates and enhancements in Customer Communities (CC), featuring comprehensive insights on new features, improvements, and functionalities designed to elevate user engagement and community management.
Release Date: August 06, 2025
Enhancement
Enhanced Community Search Experience is now GA
The community search experience provides an intuitive and informative interface that brings the most accurate and relevant search results upfront, helping community users save time.
With this release, the new search experience is entering General Availability (GA) and has been improved in the following ways:
- Metadata Labels: Idea status labels (for example: New, Open, Closed) and event type labels (for example: Office hours, Conference) are added to both the live-search dropdown and the search results page.
- Federated Results: Results that originate externally (federated results) now display metadata identifying their external source.
- New Filter Introduced: Added a new filter named Product Area, allowing users to filter results based on product-related metadata (applicable to product updates or ideas).
For more information on Community Search, refer to the Change Document for Enhanced Search Experience in Community article.