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Gainsight Inc.

March 2022 Edition

This article provides a concise summary of the March 2022 edition of Staircase AI’s product updates, highlighting the new Slack integration for enhanced customer intelligence, email-based real-time insights delivery, and the achievement of SOC 2 compliance.

Slack integration alert! πŸ””

Chatting with your customers on Slack channels? Integrate now to enrich your customer intelligence and generate more insights.

Setup in minutes! Integrate now

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Get your insights straight to your inbox πŸ“©

Get Staircase insights on customer sentiment and engagement, your workload, potential risks and more - in real time. We now let you create custom reports on insights straight to your email, at your preferred cadence. That way, you can consolidate all your relationship insights on specific customers into one high level view.

Create your insights report

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We’re SOC2 compliant πŸ”₯

A big milestone for us! We're committed to keeping your data safe, and your customers happy 😊

Visit our Security Center to learn more about our commitment to security.

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