Stakeholder Heat Map
This article describes how Staircase AI’s stakeholder heat map visualizes the strength of customer‑vendor relationships—based on communication signals from the past 90 days—and how users can access and interpret this tool to better understand and enhance stakeholder engagement.
This video covers how Staircase AI identifies and visualizes relationships between customers and vendors using our stakeholder heat map. You'll learn how to access this feature, which shows the strength of relationships based on communication signals over the last 90 days. Learn more about the minimum threshold for defining a relationship and the various factors that contribute to assessing relationship strength. Please take a moment to explore the heat map and consider how you can leverage this tool to enhance your team’s connections.