Create Course Rating

Overview

Course rating helps you gather insights into learner satisfaction, identify areas for improvement, and track the effectiveness of the course. Create a course rating lesson in your courses to enable students to rate a course after completing it. You can also allow the student to leave written feedback on the course. 

Ratings are stored in the analytics dashboard and can be exported or filtered by course or cohort. For more information on how course ratings are displayed in the dashboard, refer to the Courses Analytics article.

Create a New Course Rating Lesson

You can add a course rating lesson to a new course and an existing course as a lesson. You can’t add a course rating component to an existing multi-format lesson.

To add a course rating lesson:

1. On your Skilljar dashboard, expand the Course Management header on the left, and select Courses.
2. Select the course in which you want to create a course rating lesson. The details page is displayed.
3. Click the Curriculum icon in the top-left corner.
4. Click New Lesson. The slide-out panel is displayed.
5. On the slide-out panel, click Course Rating.
6. By default, all the details are autofilled based on the course name. You can change the Title and Content name
   
   Note: To collect only course ratings without student feedback, turn off the Include Additional Feedback toggle.
7. After providing the details, click Save to add the lesson.
8. (Optionally) You can also upload the Course Rating lesson through the SCORM upload.

Course Rating AI Feedback Summaries

The Course Rating AI feedback summary provides a consolidated view of learner sentiment and actionable recommendations for each course. It analyzes ratings and feedback from the most recent 90 days of course rating activity, helping Admins quickly identify what's working, what's not, and where to focus content improvements.

The AI feedback summary is generated based on the 90 days of rating activity preceding the most recent course rating. Insights refresh daily, so the summary and recommendations stay aligned with current learner feedback.
The summary includes:

• Sentiment Summary: A consolidated view of what learners appreciate about the course and the common concerns or areas of dissatisfaction surfaced from recent ratings.
• AI-Generated Recommendations: Targeted suggestions to improve course content, structure, or delivery based on recurring feedback themes.

FAQs

Can this lesson type be added to courses that are set to "registration not-required"? 
Course Rating lessons are incompatible with courses that have registration requirements disabled. Because these courses do not capture analytics, learners will be unable to submit their rating and complete the lesson. Ratings lessons should be removed from courses with registration disabled.

If a learner has already rated a course, can they rate it again after retaking the course?
It depends on the course configuration. If a new course progress record is created with a new enrollment, the learner can submit a second rating. The original rating is not overwritten; both ratings remain associated with the same user.

How do I access course ratings in the Skilljar API?
You can retrieve course ratings from the following API endpoints:

• For Individual Course Ratings
  To access individual student ratings for a course, from your Skilljar Dashboard, navigate to the Domains > Published Courses > Enrollments endpoint. This endpoint returns enrollment-level data, including individual ratings submitted by students.
• For Average Course Rating
  To access the average rating for a course, use the Courses endpoint. This endpoint returns course-level data, including the aggregated average rating.
  For complete API documentation, refer to https://api.skilljar.com/docs/.

How do I access course ratings in the Data Connector?
Course ratings are available in the Data Connector through thestudent_course_ratingstable. This table contains student-level course rating data.
For detailed schema information, refer to Skilljar Course Rating Data connectors.