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Gainsight Inc.

Allowing Gainsight PX Access from within your Firewall

Configure Firewall Settings to Allow Access to Gainsight PX 

When configuring your firewall to allow Gainsight PX as a trusted source, please use the steps outlined below:

  1. Use our site's domain names instead of a particular site IP address, as IP addresses can change frequently and without notice. Please configure hostnames to recognize any subdomain of:

*.aptrinsic.com

Service Domain
Gainsight PX - UI https://app.aptrinsic.com
Web application SDK https://web-sdk.aptrinsic.com
Tracking https://esp.aptrinsic.com
Mobile Tracking https://esp-mobile.aptrinsic.com
  1. Enable HTTPS (port 443) for the domains above.

NOTE: Contact us if you are unable to whitelist the wildcard domain(s) shown in the list above, and we can provide specific hostnames.

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