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Gainsight Inc.

How a CSM Uses Gainsight (11 min. video)

You'll see how a CSM uses Gainsight on a daily basis to manage their workload. You'll explore tips and best practices for maximizing the value of Gainsight Home, Cockpit, C360, Timeline, and integrations with tools like Zoom and Gong.

Related CSM Resources

After you watch the above video, check out these guides for detailed instructions:

How to Use Cockpit to Manage Your Daily Routine

Manage CTA and Task Due Dates and Owners

Using CTA and Task Detail Views

Create Manual CTAs and Tasks

Use Timeline to Log Activities

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