The following table contains a list of all of the CoPilot Email Template Assets that are currently available in Vault. Click the asset name to open the asset preview window in Gainsight. If you are not currently logged in to Gainsight, you will be directed to login. From the preview window, you can also download the asset into your org.

Folder Sub-folder Email Title
Operationalize Customer Lifecycle Lifecycle Design Welcome Email
Operationalize Customer Lifecycle Lifecycle Design Go Live Email
Operationalize Customer Lifecycle Lifecycle Design Product Release Email
Operationalize Customer Lifecycle Lifecycle Design Pre-Implementation Workshop Email
Operationalize Customer Lifecycle Lifecycle Design Event Invite Email
Operationalize Customer Lifecycle Lifecycle Design Pre-Event Program Connectivity Email
Operationalize Customer Lifecycle Lifecycle Design Upcoming Renewal Email
Operationalize Customer Lifecycle Lifecycle Design Survey Reminder Email
Operationalize Customer Lifecycle Lifecycle Design Executive Sponsor Survey Announcement
Operationalize Customer Lifecycle Lifecycle Design Monthly Uptime Report Email
Operationalize Customer Lifecycle Lifecycle Design Rollout Plan Email
Operationalize Customer Lifecycle Lifecycle Design Implementation Project Delay Email
Operationalize Customer Lifecycle Lifecycle Design Implementation Project Status Email
Operationalize Customer Lifecycle Lifecycle Design New Beta Feature Participation Email
Operationalize Customer Lifecycle Executive Business Reviews EBR Scheduling
Operationalize Customer Lifecycle Executive Business Reviews Notify Management of Upcoming EBR
Manage Customer Risk Sentiment Risk NPS Detractor Response
Manage Customer Risk Sentiment Risk NPS Passive Response
Manage Customer Risk Sentiment Risk Re-engagement after No Contact
Manage Customer Risk Sentiment Risk Internal - NPS Notification to CSMs
Manage Customer Risk Sentiment Risk NPS Survey email
Manage Customer Risk Company Risk Sponsor Change Email
Manage Customer Risk Company Risk Executive Re-Sell
Manage Customer Risk Habits Risk Habits Improvement (Yellow to Green)
Manage Customer Risk Habits Risk Habits Decline (Green to Yellow)
Manage Customer Risk Habits Risk Severe Habits Decline (Yellow to Red)
Manage Customer Risk Support Risk Support Ticket Acknowledgement
Manage Customer Risk Support Risk Outage Report
Drive Expansion & Advocacy Finding Customer Advocates NPS Promoter Response
Drive Expansion & Advocacy Finding Customer Advocates Customer Reference Request
Drive Expansion & Advocacy Finding Customer Advocates Logo Permission
Drive Expansion & Advocacy Upsell Identification Product Overage
Drive Expansion & Advocacy Upsell Identification Campaign Ending Soon
Demonstrate Value Management Visibility Notify Management of Upcoming EBR
Demonstrate Value Management Visibility Notify Management of New Flagged Risk >100k ARR
Enable Cross-functional Visibility Health Scoring Send Health Scores (format & directions)
Admin n/a Blue Fish (format-only)
Admin n/a Green Eggs (format-only)
Admin n/a Very Wide (format-only)
Admin n/a Meet Your Executive Team (format-only)
Admin n/a Webinar Recording (format-only)
Admin n/a Internal - Gainsight Training Invitation
Admin n/a Webinar Line-up Announcement
Admin n/a Gainsight Feature Overview: Cockpit
Admin n/a Gainsight Feature Overview: Report Builder
Admin n/a New in Gainsight Update
Admin n/a Internal Gainsight 5.0 UI Release
Admin n/a Emergency Notification