IMPORTANT UPDATE
Scorecards 1.0 is officially retired as part of the 6.22 release. The sunset of this feature is now complete. Please use Scorecards 2.0 to monitor the dimensions of your customer’s health. For more information on Scorecards 2.0, click here.

 

Scorecards are a key feature in Gainsight that allow you to grade the health of your customers. Click here to find the Scorecard Sample Workbook. This workbook is a simple but handy way to start thinking about how Scorecards could help provide a consistent view of the health of all your customers.

Once you know what measures you would like to track you can learn how to setup and configure Scorecards by clicking here.