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Dashboard Builder Module Objects

Some of the most important MDA objects used in the Dashboard module are described here. For more information on other SFDC and MDA Objects used in different modules, refer to  Gainsight Object Glossary.

User (MDA)

This object is used in Scorecards 2.0, Surveys 2.0, Journey Orchestrator, Timeline, and Dashboard Builder modules. For example; to store information about users in Gainsight

The following table lists the data fields available in this object:

Field Name Description
Company ID It is of datatype GSID. This has a lookup to Company object.
Created Date It is of datatype DateTime. Indicates when the record was created.
Email It is of datatype Email. Stores the Email address of the user.
External ID It is of datatype String. A unique account identifier in an external system. It identifies an account uniquely apart from Email and Name.
First Name It is of datatype String. It stores first name of a user.
Gainsight License Enabled It is of datatype Boolean (True/False). It indicates whether a Gainsight License is assigned to this SFDC User or not.
GSID GSID of a user record. For example: CSM in a Relationship or Company has a look up to this record in User object.
Is Active It is of datatype Boolean (True/False). It indicates whether a user is active in SFDC or not.
Is Active User It is of datatype Boolean (True/False). It indicates whether a user is enabled in Administration > User Management page or not.
Last Name It is of datatype String. It store the last name of a user.
Modified Date It is of datatype DateTime. Displays the date when the record was last modified.
Name It is of datatype String. It store the name of a user.
SFDC User Id It is of datatype SFDC ID. It stores the equivalent User Id of a user in SFDC.
Username It is of datatype Email. Stores username of a User. Username is unique in Gainsight and is used as a key to identify a user in Gainsight.
Manager It is of data type GSID. This field helps Admins to create User - Manager hierarchies, ‘My team’, and ‘Portfolio view’ reports.
Timezone It stores the Timezone of a user’s location. Admins can ingest a user’s timezone value from the User Management page > Manual page and through Rules Engine (Load to User Action).
Is Super Admin This field is of data type Boolean (True/False). It indicates whether a user is identified as Super Admin who has superior permissions on Dashboards and Dashboard Folders.
System Type It is of datatype Dropdown list to choose either Internal or External. A user is identified as an internal user when the user is part of your organisation. A user is identified as an external user when the user is part of your customer’s organisation. To enter external user information into User object, user’s organisation should have a record in the MDA object Company.
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